Intake Worker

Community Service Board Of Middle Georgia - Peo, Ltd.; Dublin (GA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) plan

Disability plans

Employee assistance program

Career growth

Job summary

The Community Service Board of Middle Georgia in Dublin, GA seeks an Intake Worker to coordinate referrals, perform biopsychosocial assessments, and implement crisis intervention and treatment planning. You will obtain appropriate releases and support linkage within internal programs and external services.

This role emphasizes culturally competent care, collaboration with hospitals and law enforcement, and ensuring continuity of care for clients across the region.

Qualifications

• Bachelor's degree in social work or related field and licensure/certification per state guidelines.
• Capacity to manage stressful situations and respond during emergencies.
• Valid Georgia Driver’s License.
• Effective verbal and written communication skills.
• Strong interpersonal skills and ability to work with diverse communities.
• Ability to work independently and with others.
• Experience with Microsoft 365 Office Products.
• Ability to organize, prioritize and meet deadlines.

Responsibilities

• Provide crisis intervention, screening, and counseling for consumers in need and coordinate urgent referrals.
• Linkage to and from various referral sources to ensure continuity of care.
• Develop initial treatment plans and ensure adherence to quality standards.
• Maintain up-to-date medical records and manage charts.
• Verify chart information for accuracy before cases are closed.
• Participate in psychiatric evaluation, assessment, and triage in outpatient settings.
• Document clinical, collateral, and psychosocial information for disposition and diagnosis.
• Provide crisis intervention and safety planning; facilitate referrals for ongoing treatment.
• Engage with individuals and families in a culturally competent manner.
• Collaborate with community and hospital resources for coordinated care.
• Follow proper treatment and referral protocols with specialty clinics and referrals.
• Document interventions in the chart per policy.

Skills

Verbal communication

Written communication

Interpersonal skills

Stress management

Independent working

Education

Bachelor's degree in social work

Master's degree in social work or related field

Tools

Microsoft 365 Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Worker

Full Time Dublin, GA, US

3 days ago Requisition ID: 1829

Job Description

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

Intake Workers will provide linkage with external and internal programs regarding referrals. Complete follow-up on no show appointments. Complete Biopsychosocial and/or Addiction Survey Index Assessments on assigned cases. Obtain appropriate release of information and clinically significant information from various referral sources. Release clinically relevant information to various referral sources according to present administration policies. As well as other responsibilities.

Responsibilities of the Intake Worker

• providing crisis intervention, screening, and counseling for consumers who contact the CSBMG for services and/or emergency screening consultations at the request of local hospital and Law Enforcement Agencies. Use clinical judgement to decide urgency of appointment.
• Provide quality linkage to and from various referral sources and communicate within programs to ensure continuity of care between Access and other CSBMG programs.
• Assist in the development of this initial treatment plan and make sure all duties are performed according to current quality assurance CARF standards and other applicable policies and procedures.
• Maintain up-to-date medical records according to current quality assurance standards. Assume clinical management of the chart until it is referred to another LOC or terminated.
• Check the data base/forms to make sure all accurate information is in the chart prior to leaving the Access Unit.
• Participates in psychiatric evaluation, assessment, and triage for individuals seen in the outpatient clinic.
• Documents clinical, collateral and psychosocial information to be used in disposition and diagnosis.
• Provides interventions such as crisis intervention, safety planning, or to facilitate referrals for ongoing treatment.
• Provides an approach with individuals and families that are culturally competent.
• Interact effectively with individuals of different cultures including socioeconomic status and more specifically related to the demographics of their local community.
• Develops and maintains collaborative relationships with a variety of community and hospital resources in the region who are involved in the care of individuals with behavioral health issues.
• Ensures that proper treatment and referral protocols are followed with specialty clinics, and referrals.
• Documents intervention in individuals’ chart in compliance with division, department and agency policy.

Requirements

• Bachelors (with intent of pursuing Masters) or master’s in social work, mental health counseling, psychology or other related human services field that provides licensure or certification consistent with state guidelines
• Capacity to manage stressful situations, problem solve quickly and react appropriately during psychiatric emergencies
• Valid Georgia Driver’s License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Preferred Qualifications

• Having at least 2 years of mental health clinical experience.
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of mental health and substance use disorders
• The ability to collaborate with professionals who comprise the treatment team and work together to achieve goals set.

Benefits of Working with CSB of Middle Georgia

• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility Companywide!
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!
• And So Much More!

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.

Final pay rate will be dependent on a combination of qualifications such as experience and education.