Intake & Triage Specialist

C2 GPS—Tarrant County; Fort Worth (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

401(K) with Employer Match

Paid Parental Leave

Job summary

C2 GPS—Tarrant County is seeking a Triage Specialist to provide essential services to customers at the Workforce Center. This role involves assessing customer needs and facilitating access to workforce programs.

The ideal candidate will possess strong customer service and problem-solving skills, have relevant educational qualifications, and be bilingual in English and Spanish. The position offers various benefits, including health insurance and a 401(K) plan.

Qualifications

• High School Diploma or GED required.
• Undergraduate degree from an accredited university preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Provide workforce services to customers at the point of entry.
• Conduct one-on-one sessions with customers to assess needs.
• Identify barriers to employment and customer eligibility.

Skills

Customer service skills

Problem-solving skills

Organizational skills

Communication skills

Knowledge of workforce development

Bilingual in English and Spanish

Education

High School Diploma or GED

Undergraduate degree in a relevant field

Tools

Word processing software

Spreadsheet technology

Job description

C2 GPS—Tarrant County is seeking a Triage Specialist to provide essential services to customers at the Workforce Center. This role involves assessing customer needs and facilitating access to workforce programs.

The ideal candidate will possess strong customer service and problem-solving skills, have relevant educational qualifications, and be bilingual in English and Spanish. The position offers various benefits, including health insurance and a 401(K) plan.