Triage Team Assistant

Community Healthcare of Texas; Fort Worth (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Community Healthcare of Texas is seeking a Triage Team Assistant to provide administrative support to the Triage department. This role involves assisting the RN triage team, responding to DME needs, and communicating with patients and families. Candidates should have a high school diploma and at least one year of clerical experience, preferably in a healthcare setting. Strong typing and PC skills are required. Join our compassionate team in Fort Worth to make a difference for those in need.

Qualifications

• High School diploma required (Some college preferred).
• 1+ year experience in a clerical setting.
• Experience in a healthcare setting.

Responsibilities

• Provide administrative support to the Triage department.
• Attend to non-medical phone calls.
• Schedule deliveries and pickups for patients.
• Communicate with individuals to provide information.

Skills

Clerical experience

Communication skills

Customer service

Typing skills

PC skills

Education

High School diploma

Some college preferred

Job description

Community Healthcare of Texas has provided Hospice and Palliative Care Services since 1996. Community Healthcare of Texas has cared for patients with serious and terminal illnesses throughout North Central Texas. Providing compassionate care for those living with an illness while supporting those caring for a loved one is the mission of CommunityHealthcare of Texas.

Community Healthcare of Texas is currently recruiting for a Triage Team Assistant.

POSITION SUMMARY

Provide administrative support to the Triage department.

ESSENTIAL FUNCTIONS

• Supports the role of the Triage RN by attending to non-medical phone calls consisting of DME needs, staff ETAs, and scheduling.
• Collaborates with the RN triage and call teams to assist with scheduling visits to field staff.
• Responds to DME needs by scheduling deliveries and pickups for all patients.
• Attends to inquiries received via fax, email, and phone.
• Communicates directly with individuals and families to provide information about eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
• Provide effective communication to patients, staff members, other health care professionals, and referral sources.
• Perform miscellaneous job-related duties as assigned.

POSITION QUALIFICATIONS

• High School diploma required (Some college preferred)
• 1+ year experience in a clerical setting
• Experience in a healthcare setting
• Typing and PC skills required

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.