Intake Specialist (RN)

Hickory Treatment Centers; Albion Township (MI); Hybrid; USD 56,000 - 69,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Vision insurance

Holiday pay

Job summary

Hickory Treatment Centers is seeking an Intake Specialist (RN) to conduct comprehensive nursing and psychiatric intake assessments for prospective admissions. You will document medical and psychosocial history, evaluate safety needs, and determine admission appropriateness with the treatment team.

Under supervision of the CNO, you will serve as a key contact for patients, families, and referral sources, coordinating admissions and transitions to the appropriate level of care.

Qualifications

• Current, unrestricted Registered Nurse (RN) license in the state of practice.
• Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.
• Current BLS certification.
• Previous experience in psychiatric, behavioral health, or acute care nursing preferred.
• Strong clinical assessment and critical-thinking skills.
• Strong interpersonal, communication, and organization skills.
• Ability to remain calm, empathetic, and professional in high-stress or crisis situations
• Proficient in computer systems, data entry, and electronic medical records (EMR)

Responsibilities

• Conduct comprehensive nursing and psychiatric intake assessments for prospective admissions.
• Obtain and document medical, psychiatric, psychosocial, medication, substance use, and safety information.
• Assess patients for suicidal ideation, homicidal ideation, self-harm, psychosis, aggression, withdrawal risk, and other acute behavioral health concerns.
• Identify immediate medical or psychiatric needs requiring emergency intervention or a higher level of care.
• Determine admission appropriateness based on clinical presentation, medical stability, psychiatric needs, facility criteria, and available services.
• Obtain and verify medication lists, allergies, medical history, laboratory results, vital signs, and other relevant clinical information.
• Review referral documentation and identify missing information necessary to safely complete the admission process.
• Maintain accurate, timely, and complete documentation in the electronic medical record.
• Ensure appropriate handoff of clinical information to receiving nursing and treatment teams.
• Coordinate admissions, transfers, and referrals between hospitals, emergency departments, outpatient providers, residential programs, law enforcement, and community agencies as appropriate.
• Monitor pending referrals and follow up with referral sources to facilitate timely placement.
• Coordinate with insurance/utilization review personnel as needed to support authorization and appropriate level-of-care placement.
• Communicate admission decisions and recommendations clearly and professionally to patients, families, referral sources, and healthcare professionals.
• Collaborate with psychiatrists, advanced practice providers, nurses, social workers, therapists, physicians, and other members of the multidisciplinary team.
• Coordinate with internal and external healthcare professionals to support safe and appropriate patient placement.
• Facilitate effective communication and continuity of care throughout the admission process.
• Provide patients and families with information regarding the admission process, treatment expectations, patient rights, facility policies, and available services.
• Utilize therapeutic communication and patient-centered approaches when addressing questions, concerns, and admission-related needs.
• Utilize de-escalation, therapeutic communication, and crisis-intervention techniques when interacting with patients experiencing emotional or psychiatric distress.
• Promote a patient-centered, trauma-informed, culturally responsive, and recovery-oriented approach throughout the intake process.
• Maintain patient confidentiality and comply with HIPAA, regulatory requirements, facility policies, and applicable state and federal regulations.
• Participate in quality improvement activities and identify opportunities to improve the admissions and intake process.
• Perform other duties as assigned by nursing or administrative leadership.

Skills

RN license

ADN

BSN preferred

BLS

Education

RN license (state)

ADN

BSN preferred

Tools

EMR

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Specialist (RN)

Full Time Albion, IN, US

4 days ago Requisition ID: 2466

Salary Range: $41.00 To $50.00 Hourly

Intake Specialist (Registered Nurse) – Hickory Treatment Centers

Department: Nursing

Direct Report To: Chief Nursing Officer (CNO)

About the Role:

The Intake Specialist (RN) conducts comprehensive nursing assessments, evaluates presenting psychiatric and medical needs, determines appropriateness for admission in collaboration with the treatment team, and facilitates safe and timely transitions into the appropriate level of care. The Intake Specialist is responsible for coordinating and completing the clinical intake and admission process for individuals seeking psychiatric and behavioral health services.

Under the immediate supervision of the Chief Nursing Officer, the Intake Specialist serves as a key point of contact for patients, families, referral sources, emergency departments, healthcare providers, and community partners

Why Hickory Recovery?

Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on

• Delivering personalized, top tier care that fosters healing and improves wellbeing
• Ensuring every individual has access to the best possible support and treatment

Our Mission

To provide high quality, acute care for adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.

What We Offer:

• 401k
• Health insurance
• PTO
• Vision insurance
• Holiday pay

Job Qualifications:

• Current, unrestricted Registered Nurse (RN) license in the state of practice.
• Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.
• Current BLS certification.
• Previous experience in psychiatric, behavioral health, or acute care nursing preferred.
• Strong clinical assessment and critical-thinking skills.
• Strong interpersonal, communication, and organization skills
• Ability to remain calm, empathetic, and professional in high-stress or crisis situations
• Proficient in computer systems, data entry, and electronic medical records (EMR)

Key Responsibilities:

Clinical & Psychiatric Assessments

• Conduct comprehensive nursing and psychiatric intake assessments for prospective admissions.
• Obtain and document medical, psychiatric, psychosocial, medication, substance use, and safety information.
• Assess patients for suicidal ideation, homicidal ideation, self-harm, psychosis, aggression, withdrawal risk, and other acute behavioral health concerns.
• Identify immediate medical or psychiatric needs requiring emergency intervention or a higher level of care.
• Determine admission appropriateness based on clinical presentation, medical stability, psychiatric needs, facility criteria, and available services.

Clinical Information & Documentation

• Obtain and verify medication lists, allergies, medical history, laboratory results, vital signs, and other relevant clinical information.
• Review referral documentation and identify missing information necessary to safely complete the admission process.
• Maintain accurate, timely, and complete documentation in the electronic medical record.
• Ensure appropriate handoff of clinical information to receiving nursing and treatment teams.

Admissions, Transfers & Referrals

• Coordinate admissions, transfers, and referrals between hospitals, emergency departments, outpatient providers, residential programs, law enforcement, and community agencies as appropriate.
• Monitor pending referrals and follow up with referral sources to facilitate timely placement.
• Coordinate with insurance/utilization review personnel as needed to support authorization and appropriate level-of-care placement.
• Communicate admission decisions and recommendations clearly and professionally to patients, families, referral sources, and healthcare professionals.

Multidisciplinary Collaboration

• Collaborate with psychiatrists, advanced practice providers, nurses, social workers, therapists, physicians, and other members of the multidisciplinary team.
• Coordinate with internal and external healthcare professionals to support safe and appropriate patient placement.
• Facilitate effective communication and continuity of care throughout the admission process.

Patient & Family Education

• Provide patients and families with information regarding the admission process, treatment expectations, patient rights, facility policies, and available services.
• Utilize therapeutic communication and patient-centered approaches when addressing questions, concerns, and admission-related needs.

Crisis Intervention & Patient–Centered Care

• Utilize de-escalation, therapeutic communication, and crisis-intervention techniques when interacting with patients experiencing emotional or psychiatric distress.
• Promote a patient-centered, trauma-informed, culturally responsive, and recovery-oriented approach throughout the intake process.

Compliance, Quality & Professional Practice

• Maintain patient confidentiality and comply with HIPAA, regulatory requirements, facility policies, and applicable state and federal regulations.
• Participate in quality improvement activities and identify opportunities to improve the admissions and intake process.
• Perform other duties as assigned by nursing or administrative leadership.