Intake Specialist - Part-time

Oceans Healthcare, L.L.C.; West Chester (Chester County); On-site; USD 28,000 - 34,000; Part time

Job summary

Haven Behavioral Hospital of West Chester seeks an Intake Specialist to support inquiries and admissions for behavioral health services. The role covers initial intake assessments, referrals, and coordinating admissions, while ensuring compliance with Joint Commission, Federal, and State regulations.

The position requires a Bachelor's degree and at least one year of related mental health and chemical dependency experience. Evening/night shifts on Saturdays are included.

Qualifications

• Bachelor's degree required.
• 1 year of experience in mental health & chemical dependency required.

Responsibilities

• Responds to inquiry calls, completes inquiry forms, schedules assessments, and documents follow-up calls.
• Conducts assessments at facility or other locations, completes initial triage thoroughly.
• Refer patients who are not appropriate for facility programs to appropriate resources.
• Coordinate pre-certification and admissions processes, including forms and UR information.
• Deliver patient services in a respectful manner promoting dignity and satisfaction.
• Identify safety needs and report signs of abuse/neglect to clinical staff.
• Identify special mobility and equipment needs of patients.
• Assess age and disability needs to determine level of care and referrals.
• Communicate with patients and families considering age, disability, and cultural needs.
• Perform other duties and projects as assigned.

Education

Bachelor's degree

Job description

Intake Specialist

• Part-time Position (working every other Saturday night shift: 7p-7:30a)
• Bachelor's Degree required
• 1 year of experience in mental health & chemical dependency required

About Haven Behavioral Hospital of West Chester

Haven Behavioral Hospital of West Chester is a 72-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of West Chester

The Intake Specialist responds to inquiry calls, conducts initial intake assessments, provide referrals, and coordinate admissions process according to Joint Commission, Federal and State Regulations, Oceans' Mission, policies and procedures and Performance Improvement Standards.

Essential Functions:

1. Responds to inquiry calls, completes inquiry forms accurately, schedules assessments in a timely manner and documents follow up calls made regarding pending assessments.
2. Conducts assessments at facility or other locations, completes Comprehensive Interdisciplinary Assessments Initial Triage thoroughly.
3. Refers patients who are not appropriate for facility programs to appropriate resources.
4. Coordinates pre-certification process, admissions process for patients admitted to facility programs, including admission forms, CIAs, and documents pertinent UR information.
5. Delivers patient services in a respectful manner which promotes dignity and patient satisfaction.
6. Identifies safety needs including ability to detect possible signs of abuse and neglect and report same to clinical staff.
7. Identifies special mobility and equipment needs of patients
8. Assess and interprets age and disability needs to assess level of care needed and made appropriate referrals based on same.
9. Communicates with patients and families in manner sensitive to their age, disability and cultural needs and involves families of minors or significant others in decision making related to treatment as appropriate.
10. Performs other duties and projects as assigned.