Intake Specialist - Legal Services (Hybrid/Remote)

Padgett Law Group; Northern (KY); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

PTO from day one (4 weeks)

Parental and Grandparent Leave

Company Holidays (7) and birthday off

Healthcare options (medical, dental,视视

401k with company match

Extensive Training and Development

Flexible work schedules

Remote work capabilities

Job summary

Padgett Law Group is seeking a Specialist - Intake to join its team and manage client documentation with precision. The role requires coordinating across departments, entering data into case management systems, and addressing inquiries promptly.

The ideal candidate will demonstrate strong organizational skills, adept use of legal software, and the ability to handle high data volumes while maintaining quality.

Qualifications

• Ability to work with others in a congenial and team-oriented manner.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to manage high volumes of data accurately.
• Proficiency in legal and case management software, along with the Microsoft Office Suite.
• A solid understanding of intake processes within the default services or legal industry.

Responsibilities

• Reviewing and validating client documentation to ensure all required information is complete and accurate.
• Coordinating with internal departments to establish smooth workflows during the intake process.
• Entering data into case management systems with a high level of precision.
• Addressing client inquiries related to the intake process promptly and professionally.
• Monitoring intake queues in several client system and internal systems and ensuring timely processing of all cases in accordance with service level agreements.
• Maintain accuracy while handling large volumes of data and ensuring compliance with established procedures.
• Timely address client inquiries and resolve issues related to the intake process.
• Produce clear and professional written and verbal communication with clients and team members.
• Prioritize tasks and meet deadlines in a fast-paced environment.
• Flexibility to adjust to new technologies, processes, and workload changes as needed.

Skills

Teamwork

Organizational skills

Verbal & written communication

Attention to detail

Data entry

Legal software

MS Office

Tools

Case management software

Microsoft Office Suite

Job description

Padgett Law Group is seeking a Specialist - Intake to join its team and manage client documentation with precision. The role requires coordinating across departments, entering data into case management systems, and addressing inquiries promptly.

The ideal candidate will demonstrate strong organizational skills, adept use of legal software, and the ability to handle high data volumes while maintaining quality.