Intake Specialist – Legal Services & Data Entry

Padgett Law Group; United States; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO from day one

Parental leave

Company holidays

Health insurance

401k with match

Training & development

Flexible schedules

Job summary

Padgett Law Group is seeking a Specialist - Intake to support efficient onboarding of clients and data handling. You will validate client documents, coordinate with internal teams, and ensure accurate data entry in case management systems. Strong communication and attention to detail are essential for timely client responses.

The role emphasizes collaboration with multiple departments, adherence to service levels, and adaptability to evolving intake processes in a fast-paced legal environment.

Qualifications

• Ability to work with others in a congenial and team-oriented manner.
• Exceptional organizational skills and the ability to multi-task and be adaptable to continual change.
• Excellent verbal and written communication skills.
• Strong attention to detail and the ability to manage high volumes of data accurately.
• Proficiency in legal and case management software, along with the Microsoft Office Suite.
• Excellent verbal and written communication skills for client interactions and documentation.
• A solid understanding of intake processes within the default services or legal industry.
• Problem-solving skills and a proactive attitude toward process improvement.
• Ability to sit or stand for extended periods while performing tasks such as data entry, reviewing documents, or coordinating with clients.

Responsibilities

• Reviewing and validating client documentation to ensure all required information is complete and accurate.
• Coordinating with internal departments to establish smooth workflows during the intake process.
• Entering data into case management systems with a high level of precision.
• Addressing client inquiries related to the intake process promptly and professionally.
• Monitoring intake queues in several client system and internal systems and ensuring timely processing of all cases in accordance with service level agreements.
• Maintain accuracy while handling large volumes of data and ensuring compliance with established procedures.
• Timely address client inquiries and resolve issues related to the intake process.
• Produce clear and professional written and verbal communication with clients and team members.
• Prioritize tasks and meet deadlines in a fast-paced environment.
• Flexibility to adjust to new technologies, processes, and workload changes as needed.

Skills

Teamwork

Organizational skills

Verbal communication

Written communication

Attention to detail

Legal software

Microsoft Office

Data entry

intake processes

Tools

Case management software

MS Office Suite

Job description

Padgett Law Group is seeking a Specialist - Intake to support efficient onboarding of clients and data handling. You will validate client documents, coordinate with internal teams, and ensure accurate data entry in case management systems. Strong communication and attention to detail are essential for timely client responses.

The role emphasizes collaboration with multiple departments, adherence to service levels, and adaptability to evolving intake processes in a fast-paced legal environment.