Intake Specialist I - CSCD

Bexar County PA; United States; On-site; USD 23,000 - 30,000; Full time

Job summary

Bexar County CSCD is seeking an Intake Specialist I to support the Intake Unit. The role reports to the Intake Unit Manager and focuses on processing new cases, maintaining confidentiality, and handling sensitive information within a secure office setting.

Responsibilities include assisting officers, reviewing applications, collecting data, and maintaining records. The position emphasizes accuracy, discretion, and effective communication in a county office environment.

Qualifications

• High school diploma or GED required.
• 1 year general clerical experience with MS Office.
• Ability to communicate clearly in writing and verbally.

Responsibilities

• Assess risk level of incoming defendants.
• Assist Intake Unit Officers with intake duties.
• Handle sensitive material and maintain confidentiality.
• Deal with the public and difficult individuals.
• Review applications and data sheets for accuracy.
• Maintain departmental files and reports.

Skills

Communication skills

Confidentiality

Attention to detail

Oral and written communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Title Intake Specialist I - CSCD Pay Rate United States of America (Hourly) Time Type Full time

REPORTING RELATIONSHIP: Reports directly to: Intake Unit Manager The Intake Unit Specialist within this Department serves at the Unit level and is selected by the Intake Unit Manager and administrative panel after having met the requisite education, training, and experience criteria set out in this job description. The individual is not responsible for the supervision of employees. Applicant is hired under the legal doctrine of employment at will.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assess risk level of incoming defendants
• Assist Case Supervision Officers with intake/orientation duties and responsibilities
• Handle sensitive material and maintain confidentiality
• Deal with the public and at times with difficult people
• Review applications of probation and data sheets to ensure accurate information is obtained to process the new cases
• Collect DNA samples in accordance with State Laws and departmental policies
• Type moderately complex letter and memorandums
• Maintain statistical reports
• Answer telephones, route calls, and take messages utilizing some discretion
• Develop and maintain departmental files

KNOWLEDGE:

Ability to maintain effective working relationships with staff, other agencies, or the public; Ability to follow written and verbal instructions; Ability to communicate effectively both orally and in writing; Proficient in operating Windows-based word processing, spreadsheet, and data base software; Working knowledge of CSS.

MINIMUM EDUCATION AND EXPERIENCE:

A high school diploma or GED equivalent is required; One (1) year experience in general clerical work with experience in Microsoft Office programs.

PHYSICAL REQUIREMENTS:

• Includes lifting/carrying up to 10 lbs. occasionally
• visual acuity, speech and hearing
• hand an eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment
• Subject to sitting, standing, walking, reaching, twisting and handling to perform the essential job functions.
• Applicant must possess a valid Texas Driver’s license.
• Applicant must pass and maintain a favorable criminal background check.
• Applicant must clear a pre-employment physical and urinalysis test.

WORKING CONDITIONS:

Working conditions are primarily inside an office environment. Individual may work in the proximity of some defendants who could be considered dangerous. Work with individuals who may have been convicted of felony and/or misdemeanor offenses. Applicant may be required to work a flexible schedule and more than 40 hours during the workweek.

NOTE:

Bexar County CSCD operates under the legal doctrine of employment at will. All employees are hired under an initial 12 month probationary (introductory) period. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Working With Bexar County

Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dependent child(ren). Employee benefits are strategically designed to support an employee and family, work/life balance.

Employee Benefits | Bexar County, TX - Official Website

Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity. We are committed to providing equal opportunity for protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you looking to join a team that values respect, integrity, teamwork, accountability, and excellence? Become one of our 5,000+ public servants committed to building a better community through quality services.

With nearly 5,000 employees from diverse backgrounds and disciplines, Bexar County offers a wide range of opportunities. Our 18 locations and campuses throughout the county jurisdiction are testament to our expansive reach. As public servants, Bexar County employees are dedicated to enhancing our community through exceptional service.

Join us and become part of an organization that values accountability, professionalism, and innovation, all while striving for excellence in service.

At Bexar County, we are committed to fostering a positive work environment that emphasizes reciprocity, professional growth, and a healthy work/life balance. This mutual commitment is evident in the strong bonds we maintain with our employees, even into their retirement.