Intake & Data Entry Assistant — Part-Time (55+)

Paycom - ATS; Montross (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Bay Aging in Montross, VA is seeking an Intake Assistant to support the intake specialist and case management team. The role emphasizes excellent customer service and strict confidentiality in handling client information.

Responsibilities include data entry, responding to inquiries, organizing intake materials, and coordinating with the RSVP/MOW processes. This part‑time position requires attention to detail and compassionate communication.

Qualifications

• Must be 55 years old or older; unemployed; resident of Bay Aging service area; a U.S. Citizen or Permanent Resident, lawfully admitted; meet financial guidelines.

Responsibilities

• Assist in receiving and reviewing incoming client inquiries.
• Collect and verify client information, documents, and eligibility requirements.
• Enter and maintain accurate data in client management systems or databases.
• Provide clear information to clients regarding required forms, processes, and next steps.
• Support Intake Specialists and case managers with administrative tasks, reports, and follow-ups.
• Handle phone calls, emails, and other communications with professionalism and empathy.
• Provide administrative assistance including filing, scanning, and organizing intake materials.
• Collect and track daily MOW volunteer hours and maintain accurate hours in Excel files.
• Collaborate with RSVP Manager to respond to reports and maintain accuracy.

Skills

Data entry

Administrative support

Customer service

Tools

Excel

Job description

Bay Aging in Montross, VA is seeking an Intake Assistant to support the intake specialist and case management team. The role emphasizes excellent customer service and strict confidentiality in handling client information.

Responsibilities include data entry, responding to inquiries, organizing intake materials, and coordinating with the RSVP/MOW processes. This part‑time position requires attention to detail and compassionate communication.