Intake Specialist - Boohoff Law

Boohoff Law; Seattle, Washington, Fort Worth (WA, District of Columbia, TX); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a compassionate Intake Specialist to be the first point of contact for clients in need. This role is crucial in providing guidance during challenging times, where your empathetic communication can make a significant impact. You will respond to various client inquiries, gather important case information, and ensure no lead goes unanswered. With a focus on helping others, this position offers opportunities for growth within the firm, especially for those who demonstrate their commitment and drive. Join a supportive team that values hard work and purpose, and make a real difference in people's lives.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

Holidays

Qualifications

• Strong communication and empathy skills are essential for this role.
• Experience in sales or customer service is highly valued.

Responsibilities

• Respond to inbound calls, texts, chats, and emails from potential clients.
• Gather key case information with empathy and accuracy.
• Ensure all leads are followed up promptly.

Skills

Empathy

Communication Skills

Sales Experience

Customer Service

Bilingual

Job description

Be the first friendly voice people hear when they need help most.

At Boohoff Law, we're not just a law firm, we are a team built on compassion, hard work, and purpose. As an Intake Specialist, you'll be the first point of contact for people searching for guidance during one of the hardest moments of their lives. Your voice and energy will make all the difference as you get them the help they deserve.

We have decided to re-open our hiring with a small class of new hires — Those who prove they're driven, dependable, and aligned with our mission will grow quickly within the firm because many of our top paid performers started in this very role. Because of previous high demand for this paid training program, we will be re-opening it for 4 weeks only. Fast action will be rewarded.

What You'll Do:

• Respond quickly to inbound calls, texts, chats, and emails from potential clients. First impressions matter, your words will shape how we're seen.
• Gather key case information with empathy, confidence, and accuracy.
• Ensure no lead goes unanswered. Your follow-through could change someone’s life.
• Accurately enter information so our legal team can move fast to help our clients.
• Assess potential clients. You help us make sure we help the right people.

You'll Fit In Here If:

• You genuinely care about helping others and love making people feel heard.
• You’re comfortable on the phone, quick-thinking, and confident when speaking.
• You can type while talking and stay organized under pressure.
• You’ve worked in sales or customer service and know how to connect and convert with warmth.
• Our best Intake Specialists share this background.
• You’re bilingual (huge bonus!) and value clear communication with every type of client.

Remote work opportunities may be available for candidates who prove they can deliver results. Show us you can handle the pressure, and we’ll show you the flexibility.

Boohoff Law Offers:

• A competitive salary.
• Full benefit package to include Health, Dental, Vision, Life, and supplemental insurance.
• PTO.
• Holidays.