Intake Specialist

Comprehensive Healthcare; Yakima (WA); On-site; USD 48,000 - 71,000; Full time

Job summary

Comprehensive Healthcare in Yakima, WA is seeking an Intake Specialist to complete intake assessments for outpatient treatment. The role involves interviewing clients to determine clinical necessity and assigning them to appropriate treatment teams based on care level, diagnosis, and funding source.

The position may include providing mental health treatment to adult clients. A Master's degree in social work or counseling and eligibility for Agency Affiliated Counselor and Mental Health

Qualifications

• Master's degree in social work, counseling, or related field.
• Must be eligible for registration as Agency Affiliated Counselor and designation as Mental Health Professional.

Responsibilities

• Complete intake evaluations for prospective clients, including determination of initial diagnosis and medical necessity for admission to services.
• Interview individuals to determine clinical necessity for mental health treatment.
• Assign new clients to appropriate treatment teams and coordinate first appointment scheduling.
• Communicate with referral sources and other treatment providers to obtain relevant clinical information.
• Refer clients to alternative and/or additional services when necessary (crisis services, primary care provider, community resources, substance use evaluation, etc.).
• Provide individual & family therapy and lead behavioral health groups.
• Assess clients for safety and risk to self or others, and take crisis intervention steps when indicated.
• Complete extensive clinical documentation in client-centered manner.

Skills

Interpersonal skills

Communication skills

Empathy

Education

Master's degree in social work, counseling, or related field

Job description

Job Details

Job Location: Yakima, WA 98902, Position Type: Full Time, Education Level: Master's degree, Salary Range: $34.54 - $51.81 Hourly, Job Shift: Day, Who is Comprehensive Healthcare?

About Comprehensive Healthcare

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in an Intake Specialist?

The role of the Intake Specialist is to complete intake assessments for individuals of all ages who are seeking outpatient treatment at our Yakima clinic. Intake Specialists interview individuals to determine clinical necessity for mental health treatment and establish new clients on an appropriate treatment team based on level of care needed, diagnosis, and funding source. As part of the Outpatient team, the Intake Specialist may also provide mental health treatment and therapy to adult clients, if needed. The ability to quickly build trust & rapport with clients is essential in this role. Familiarity with and the ability to recognize the symptoms & presentation of a wide variety of mental illnesses are also necessary.

Schedule

Monday - Friday ; 8AM 5PM

Intake Specialist duties may include:

• completing intake evaluations for prospective clients, including determination of initial diagnosis and medical necessity for admission to services
• assigning new clients to appropriate treatment teams and coordinating first appointment scheduling
• communicating with referral sources and other treatment providers to obtain relevant clinical information
• referring clients to alternative and/or additional services when necessary (crisis services, primary care provider, community resources, substance use evaluation, etc.)
• providing individual & family therapy and leading behavioral health groups
• assessing clients for safety and risk to self or others, and taking appropriate crisis intervention steps when indicated
• completing extensive clinical documentation in client-centered manner

Qualifications

• Master's degree in social work, counseling, or related field
• Must be eligible for registration as Agency Affiliated Counselor and designation as Mental Health Professional

What Comprehensive Healthcare Can Offer You

Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
• Clinical supervision toward licensure, if applicable

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Financial incentives to further employee education

Equal Opportunity Employer

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.