Intake Specialist

Positive Education Program; Valley View (OH); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Positive Education Program seeks a qualified Intake Specialist to assess and coordinate services for children and families under OhioRISE and IHBT programs. The role involves comprehensive assessments, coordinating referrals with the Intake Manager, and providing crisis support in community settings.

Required are a Bachelor's Degree and strong communication skills; licensure is preferred. The position offers a flexible hybrid work model with options for home or office-based work, and regular

Qualifications

• Bachelor's Degree in social work, psychology, mental health or related field.
• Mental health licensure preferred (LSW, LPC, MFT or related).

Responsibilities

• Conduct comprehensive assessments for OhioRISE care coordination and IHBT programs.
• Coordinate referrals with the Intake Manager for OhioRISE and IHBT.
• Provide on-call crisis support for clients and families in the community.
• Obtain CANS certification within 30 days of employment and renew annually.
• Participate in required trainings (First Aid, CPR, Blood Borne Pathogens, Standards of Practice).
• Engage in supervision, staff meetings and inter-disciplinary collaboration.
• Represent the agency professionally in various settings and adhere to policies.

Education

Bachelor's Degree

Job description

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Frontline Applicant Tracking - Educational Service Center of Northeast Ohio

Educational Service Center of Northeast Ohio

Job purpose
Engage in comprehensive assessment of the referred child's ecology to determine family and system-identified strengths, needs, resources, stressors, and sources of support, to be used in care planning.

Flexible hybrid work model, which includes meeting clients in a community- or home-based setting and choice to work from home or dedicated office space.
Monday through Friday position with flexible hours based on clients' needs.

Duties and responsibilities

• Conduct comprehensive assessments for OhioRISE care coordination program. Conduct mental health assessments for the Intensive Home-Based Treatment (IHBT) program. Administer certain standardized measures, appropriate to employee's licensure and certifications.
• Work cooperatively with the Intake Manager to schedule and process all referrals to Connections for the OhioRISE care coordination and IHBT programs.
• Availability for emergency or short-notice response to requests for assessment.
• On-call crisis support for Connections' clients assigned to Intake Specialist.
• Face-to-face crisis support and intervention with kids and families while in the community.
• Obtain Child and Adolescent Needs and Strengths (CANS) certification for OhioRISE care coordination and IHBT eligibility. Certification needs to be renewed annually. Must obtain within first 30 days of employment.
• Participate (and pass requirements where applicable) in all required trainings, including but not limited to; First Aid, CPR, Blood Borne Pathogens, and Standards of Practice.
• Participate in administrative and clinical supervision as requested by supervisor, staff development activities, team meetings, and staff meetings as scheduled or assigned.
• Ability to work respectfully with a culturally diverse population of clients and multidisciplinary teams.
• Complete assigned duties competently and within expected time frames.
• Utilize safe work practices for self and others.
• Demonstrate word processing skills and program navigation skills.
• As a representative of the agency and profession, present self with decorum and in dress that is appropriate to the day's activities.
• Align practice and work with the agency mission, vision, guiding principles, the trauma-informed Sanctuary Model�, the Neurosequential Model and the Re-ED philosophy.
• Adhere to PEP and ESC policies and procedures, as applicable.
• Other such duties as assigned by the Intake Manager

Qualifications

• Bachelor's Degree required with experience in social work, counseling, psychology, mental health, behavioral health or other related field.
• Mental health licensure preferred (LSW, LPC, MFT or other related field).
• Knowledge and understanding of mental health diagnoses, symptomotology and treatment programming of children/youth.
• Experience working with behaviorally/emotionally challenged children/youth.
• Communicate accurately and effectively, both written and orally.
• Demonstrate effective decision-making skills and utilize good judgment.
• Knowledge of mental health services in the community.
• Work professionally, effectively, and collaboratively with others.

Postings current as of 9/19/2026 9:02:56 AM CST.

Need Help?

We're here to help! For questions regarding position qualifications or application procedures, please contact Educational Service Center of Northeast Ohio directly. For technical questions regarding the Applicant Tracking system, please contact the Applicant Tracking help desk using the Request Technical Help link below.