Intake Specialist

Canyon Home Care & Hospice LLC; Salt Lake City (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Job summary

Canyon Home Care & Hospice is seeking a Full Time Intake Coordinator for our Salt Lake City office. The role handles verification and authorization of insurance benefits and serves as the initial contact to collect patient demographics, referral type, and insurance information for the clinical team.

The position supports the care team with accurate information flow and requires strong communication and organizational skills. Office hours are Monday through Friday, 8:30am–5pm.

Qualifications

• High school diploma or equivalent.
• Understanding of medical terminology and administration processes.
• Strong Microsoft Office skills.
• Outstanding communication and interpersonal abilities.
• Strong attention to detail with excellent organizational skills.
• Well developed customer service and training skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Verifies patient insurance benefits.
• Manages referral calls and emails.
• Uses critical thinking to understand patient needs and provide solutions.
• Maintains organized workload for efficient time management.
• Communicates clearly with patients and clinical team managers.

Skills

Communication skills

Organizational skills

Attention to detail

Customer service

Independent work

Multi-tasking

Education

High school diploma

Tools

Microsoft Office

Job description

Canyon Home Care & Hospice is hiring a Full Time Intake Coordinator at our Salt Lake City office. Office hours are Monday through Friday 8:30am-5pm.

JOB SUMMARY

The Intake Coordinator is responsible for verification and authorization of insurance benefits. Serves as the initial client contact to obtain patient demographics, type of referral, and type of insurance and insures information is communicated to clinical team managers.

RESPONSIBILITIES

• Manages referral calls and emails.
• Verifies patient insurance benefits.
• Uses critical thinking skills to understand what a person needs and finding solutions.
• Strong ability to multi-task and organize workload for efficient use of time.
• Excellent communication skills involving listening and speaking.

We offer a generous Paid Time Off plan for our full-time employees. We also Health, Dental, Vision, Life and Short-Term Disability insurance.

Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority

QUALIFICATIONS

• High school diploma or equivalent qualification.
• Understanding of medical terminology and administration processes.
• Strong Microsoft Office skills.
• Outstanding communication and interpersonal abilities.
• Strong attention to detail with excellent organizational skills.
• Well developed customer service and training skills.
• Ability to work independently with minimal supervision.