Intake Specialist

Josselyn; Northbrook (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Josselyn in Northbrook, IL is seeking an Intake Specialist to coordinate intake services for individuals seeking assistance. This role involves assessing applications for services, managing schedules, and being the first point of contact for inquiries. Candidates should have a Bachelor's degree in Psychology or Counseling, with strong communication and organizational skills. Experience in healthcare is preferred. The position offers a Monday to Friday schedule from 9 AM to 5 PM onsite in Northbrook.

Qualifications

• Minimum of a bachelor's degree in Psychology, Counseling, or other related subjects.
• Strong communication skills, both verbal and written.
• Customer service orientation with a compassionate and professional demeanor.

Responsibilities

• Coordinate intake services and manage the intake process efficiently.
• Assess the appropriateness of applications for services.
• Schedule assessment appointments for eligible individuals.

Skills

Strong communication skills

Organizational abilities

Customer service orientation

Ability to assess client needs

Education

Bachelor's degree in Psychology or Counseling

Job description

Education Level4 Year Degree## Description**Position Overview**The Intake Specialist is responsible for coordinating intake services, which includes assessing the appropriateness of applications for services and scheduling assessment appointments. This role serves as the first point of contact for individuals seeking services, responding to all requests either by phone or walk-in.**Schedule**Monday - Friday, 9 AM - 5 PM onsite in Northbrook, IL## **Key Responsibilities*** Coordinate intake services and manage the intake process efficiently.* Assess the appropriateness of applications for services at The Josselyn Center.* Complete required intake forms and coordinate with the billing team.* Schedule assessment appointments for eligible individuals.* Respond promptly and professionally to all service requests via phone or walk-in.* Provide information about available services to individuals seeking assistance.* Inform individuals who are ineligible for services at The Josselyn Center about alternative resources or next steps.## **Qualifications & Skills*** Minimum of a bachelor's degree in Psychology, Counseling, or other related subjects* Strong communication skills, both verbal and written.* Ability to assess client needs and determine eligibility for services.* Excellent organizational and scheduling abilities.* Customer service orientation with a compassionate and professional demeanor.* Experience handling phone and in-person inquiries effectively.* Familiarity with The Josselyn Center’s services is a plus.## Qualifications**Qualifications*** BS in Psychology, Counseling, or other related subjects* 1 year of previous health care experience