Intake Specialist

Ohel Children's Home and Family Services; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

403B retirement plan

Sick and vacation PTO

Health insurance

Free onsite gym access

Job summary

Ohel's Access Team seeks a motivated professional to handle inquiries, referrals, and intake coordination across the agency's services. You will provide customer service, gather applicant information, and liaise with multiple departments.

The role emphasizes interpersonal and clinical skills, strong computer proficiency, and a proactive approach to outreach and in-reach activities. BA/BS preferred; bilingual candidates are a plus. Brooklyn-based, full-time position with benefits.

Qualifications

• BA/BS preferred.
• Bilingual a plus.
• Applicants should possess excellent customer service skills, interpersonal skills, clinical sophistication and proficient computer skills.

Responsibilities

• Process referrals in the centralized database and coordinate with other departments.
• Follow up with appropriate services and review applicant information.
• Participate in in-reach and outreach activities and liaison across the agency.

Skills

Customer service

Interpersonal skills

Clinical skills

Computer skills

Education

BA/BS preferred

Job description

Ohel is seeking a talented, self-motivated and enthusiastic person to join our Access Team. Ohel's Access/Intake department is a single point of entry for those seeking the many services and resources available through Ohel. The Access department provides accessibility, relevant information and immediate linkage to Ohel's breadth of services. Responsibilities include providing services to inquiries that come through our Access department and coordinating with the various departments throughout the agency. Additional tasks include processing referrals in our centralized database, follow-up with appropriate services, obtaining and reviewing applicant information, and participating in both in-reach and outreach services. Applicant should possess excellent customer service skills, interpersonal skills, clinical sophistication and proficient computer skills. BA/BS preferred. Bilingual a plus.

Position includes a competitive benefits package that includes:

• 403B retirement plan with employee contribution
• sick and vacation paid time off (PTO)
• health insurance
• Free access to onsite gym included!

Eligibility for all benefits is based on hours worked, employment classification, and fulfillment of applicable waiting periods and plan requirements.

This full-time position is located in Brooklyn.

Salary: $45,000- $50,000