Intake Specialist

Career Group Companies; Clearwater (FL); Vor Ort; USD 45.000 - 55.000; Vollzeit

Zusammenfassung

Career Group Companies is seeking Intake Professionals for a Clearwater, FL-based law firm, focusing on MVA and Personal Injury intake. The role requires handling client information, qualifying leads, and coordinating with attorneys to ensure smooth transitions.

In-person work at the firm’s Clearwater office is expected. The ideal candidate will have prior intake experience in MVA/PI settings, strong communication skills, and meticulous attention to detail in a fast-paced environment.

Qualifikationen

• Prior experience in MVA, personal injury, or legal intake required.
• Strong communication and interpersonal skills.
• Highly organized and detail-oriented.
• Ability to work in a fast-paced, high-volume environment.
• In-person work at Clearwater office.

Aufgaben

• Manage intake for prospective MVA and PI clients.
• Gather case and incident information from prospects.
• Evaluate and qualify potential leads.
• Maintain accurate client information and intake records.
• Coordinate with attorneys and internal teams to transition qualified leads.
• Follow up with prospective clients throughout intake.
• Provide intake support for other practice areas, including mass torts, as needed.
• Deliver a professional, empathetic, and client-focused experience.

Kenntnisse

MVA intake

Personal injury

Communication skills

Detail-oriented

Organized

In-person work

Jobbeschreibung

Compensation: $50,000, with flexibility based on experience

About the Role

Our client is a growing law firm seeking multiple Intake Professionals to join their team and support their Motor Vehicle Accident (MVA) and Personal Injury (PI) practice. This role will be primarily focused on MVA/PI intake, with the opportunity to support additional practice areas, including mass torts, as needed.

The ideal candidate will have prior experience handling intake within a motor vehicle accident or personal injury environment and be comfortable working directly with prospective clients.

Responsibilities

• Manage intake for prospective MVA and PI clients
• Communicate with prospective clients to gather relevant case and incident information
• Evaluate and qualify potential leads based on established criteria
• Maintain accurate and detailed client information and intake records
• Coordinate with attorneys and internal teams to ensure qualified leads are properly transitioned
• Follow up with prospective clients throughout the intake process
• Provide intake support for other practice areas, including mass torts, as needed
• Deliver a professional, empathetic, and client-focused experience

Qualifications

• Prior experience in MVA, personal injury, or legal intake required
• Strong communication and interpersonal skills
• Ability to effectively gather and assess information from prospective clients
• Highly organized and detail-oriented
• Comfortable working in a fast-paced, high-volume environment
• Strong judgment and ability to identify qualified leads
• Professional, personable, and client-focused approach
• Ability to work in person at the firm's Clearwater office