Intake/Outreach Coordinator

ENDEAVORS; Uvalde (TX); On-site; USD 40,500 - 49,500; Full time

Job summary

ENDEAVORS in Uvalde, TX seeks a full-time outreach coordinator to support community outreach and eligibility screenings for program participants and families. The role involves planning events, fostering relationships with partners, and ensuring high-quality service.

The ideal candidate has a BA in social work or related field, 1+ year in case management or customer service, and the ability to travel up to 50% while maintaining professional communication and reporting to the Program Manager.

Qualifications

• Proven ability to work cohesively as part of an interdisciplinary team.
• Strong customer service orientation.
• Willingness to travel up to 50% and work flexible hours.

Responsibilities

• Conduct outreach and networking activities in the community.
• Promote the success and reputation of the wellness program and provide exceptional service.
• Manage daily assignments and ensure deadlines are met.

Skills

Outreach

Customer service

Teamwork

Education

BA in Social Work

Job description

Job Details: Job Location: Uvalde, TX 78801 | Position Type: Full-Time | Education Level: Bachelors Degree | Salary Range: $45,000.00 - $45,000.00 Salary/year | Travel Percentage: Up to 50% | Job Shift: Any

Job Purpose

Under the supervision of the Program Manager, this position provides support with community outreach coordination to ensure promotion of services and program success; as well as conducting full eligibility screenings to potential program participants and their family members.

Essential Job Responsibilities

• Conduct outreach and networking activities in the community, such as helping plan and execute events to support all clients of the program as well as the facility.
• Promote the success and reputation of the community wellness program and provide exceptional service.
• Manage daily assignments and ensure deadlines are met, and work is completed correctly.
• Support planning and coordination of events in the facility and its activities.
• Conduct outreach with potential referral sources; foster positive ties with third-party vendors, special groups, and community organizations throughout the city.
• Implement and execute effective outreach strategies to match the specific aims of the facility and program.
• Host and attend clinic and community events as a representative of Endeavors.
• Act in all communication efforts with internal and external parties with the highest ethical standards to help build positive relationships.
• Communicate with team members to ensure maximum efficiency.
• Report outreach efforts weekly to the Program Manager and collaborate with program personnel to continuously improve the outreach process; evaluate event success and prepare reports as requested by direct leadership.
• Project management or event planning experience is highly desirable.
• Prior experience in mental health outreach within community and/or veteran organizations is preferred.
• Immediately report emergencies to the Program Manager.
• Other duties as assigned.
• Demonstrate exceptional customer service by placing the client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

Essential Qualifications

• Education: BA in Social Work, Sociology, Psychology, Communications or related field preferred.
• Experience:
  • Proven ability to work cohesively as part of an interdisciplinary team.
  • 1+ years case management experience; 2+ years in a customer service-focused environment preferred.
  • Experience with low to moderate-income individuals, domestic violence survivors, veterans, and their families is a strong plus.
  • At least two years’ experience in supervisory roles preferred.
  • 2-3 years in outreach and marketing activities preferred.
• Attendance: Must maintain regular and acceptable attendance as determined at the employer’s sole discretion. Works business hours, but the position requires support before and after workday and weekends as assigned.
• Licenses: Driver’s License with a clear record.
• Vehicle: Must have daily use of a vehicle without prior notice.
• Other: Must be available and willing to travel to various locations, with such frequency as the business dictates.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job‑related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance completing the application process, please email [e-mail] or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [e-mail]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.