Intake & Orientation Specialist

Madison Strategies Group; Tulsa (OK); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401k

Generous paid time off

Job summary

Madison Strategies Group in Tulsa, Oklahoma, is seeking a full-time Workforce Intake Assistant to enhance the customer experience. This role involves guiding applicants through the intake process and requires strong customer service abilities. Candidates should be detail-oriented and tech-savvy, capable of managing multiple tasks efficiently.

The ideal candidate will greet applicants, schedule appointments, and maintain accurate records. Madison Strategies Group offers a comprehensive benefits package, including health insurance and paid time off.

Qualifications

• One or more years of customer service, receptionist, or administrative assistant experience.
• Outstanding customer service skills in person and via phone.
• Strong experience with MS Office, Excel, and Google Suite.

Responsibilities

• Greet and provide a welcoming environment to applicants and visitors.
• Contact prospective customers to share program details and answer questions.
• Schedule appointments for orientation and interviews.

Skills

Customer service skills

Administrative skills

MS Office proficiency

Multi-tasking ability

Education

High School Diploma

Associate or Bachelor's degree

Tools

Salesforce

Google Sheets

Job description

Madison Strategies Group in Tulsa, Oklahoma, is seeking a full-time Workforce Intake Assistant to enhance the customer experience. This role involves guiding applicants through the intake process and requires strong customer service abilities. Candidates should be detail-oriented and tech-savvy, capable of managing multiple tasks efficiently.

The ideal candidate will greet applicants, schedule appointments, and maintain accurate records. Madison Strategies Group offers a comprehensive benefits package, including health insurance and paid time off.