Intake & Onboarding Coordinator — Referral Liaison

Socket.dev; Long Beach (CA); On-site; USD 27,000 - 38,000; Full time

Job summary

Cambrian Homecare, LLC in Long Beach, CA is seeking a compassionate, capable, and dependable Full-Time Intake Coordinator to join our corporate office. You will guide clients and families through onboarding, convert referrals, and maintain strong relationships with referral sources.

Schedule: Tue–Sat 8:30 AM–5:30 PM; 18+ years old; US work authorization; bilingual English/Spanish preferred. Join a team that values service, communication, and attention to detail.

Qualifications

• Associates Degree or equivalent required.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast-paced environment.
• Comfortable managing a high volume of calls and client interactions.
• Strong attention to detail and organizational skills.
• Fluency in both English and Spanish preferred.

Responsibilities

• Manage new referrals in accordance with department standards and company guidelines.
• Conduct timely outreach to prospective clients, families, and referral sources.
• Maintain accurate and up-to-date client status information.
• Partner with referral sources to obtain updated client information and support successful conversion.
• Educate clients and families on available services to support onboarding.
• Document intake activities accurately and as directed.
• Communicate relevant client information to the staffing team to support caregiver matching.
• Help ensure clients and families feel informed, supported, and confident throughout onboarding.

Skills

Verbal and written communication

Fast-paced environment adaptability

High-volume call handling

Attention to detail

Bilingual English/Spanish

Education

Associates Degree or equivalent

Job description

Cambrian Homecare, LLC in Long Beach, CA is seeking a compassionate, capable, and dependable Full-Time Intake Coordinator to join our corporate office. You will guide clients and families through onboarding, convert referrals, and maintain strong relationships with referral sources.

Schedule: Tue–Sat 8:30 AM–5:30 PM; 18+ years old; US work authorization; bilingual English/Spanish preferred. Join a team that values service, communication, and attention to detail.