Intake Coordinator — Referrals & Client Onboarding

Cambrian Homecare, Inc.; Long Beach (CA); On-site; USD 27,000 - 38,000; Full time

Job summary

Cambrian Homecare, LLC in Long Beach, CA, is seeking a Full-Time Intake Coordinator to guide new referrals from first contact through onboarding, ensuring a smooth transition to care. The role emphasizes timely outreach, accurate documentation, and strong collaboration with referral sources.

The Intake Coordinator will educate clients and families about services, coordinate with staffing to match caregivers, and maintain up-to-date client status information in a fast-paced environment.

Qualifications

• Associates Degree or equivalent combination of education and experience.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast-paced environment.
• Fluency in English and Spanish preferred.

Responsibilities

• Manage new referrals in accordance with department standards and company guidelines.
• Educate clients and families on available services to support a successful transition to care.
• Communicate relevant client information to the staffing team to support an appropriate caregiver match.
• Build and maintain positive working relationships with referral sources.

Skills

Verbal communication

Written communication

High-volume calls

Attention to detail

Organizational skills

Bilingual English/Spanish

Education

Associates Degree or equivalent

Job description

Cambrian Homecare, LLC in Long Beach, CA, is seeking a Full-Time Intake Coordinator to guide new referrals from first contact through onboarding, ensuring a smooth transition to care. The role emphasizes timely outreach, accurate documentation, and strong collaboration with referral sources.

The Intake Coordinator will educate clients and families about services, coordinate with staffing to match caregivers, and maintain up-to-date client status information in a fast-paced environment.