Intake Manager LPN or RN Home Health and Hospice

Kline Galland; Seattle (WA); Sur place; USD 88 000 - 104 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

403(b) plan

PTO & extended leave

CEU support

Résumé du poste

Kline Galland Benaroya Services in Seattle seeks an experienced Home Health & Hospice Intake Manager (LPN or RN) to lead intake, referral, eligibility, and scheduling for our Home Health and Hospice programs.

The role oversees end-to-end referral/intake, ensures Medicare/Medicaid guidelines compliance, coordinates care transitions, and mentors the intake team for growth within a mission-driven organization.

Qualifications

• 2–5 years in healthcare, with home health experience.
• Supervisory experience in intake or scheduling.
• LPN or RN licensure required.
• Familiarity with Medicare/Medicaid guidelines.

Responsabilités

• Oversee daily intake and scheduling teams to ensure timely processing.
• Verify eligibility and insurance authorization under Medicare, Medicaid, and private payers.
• Coordinate patient referrals into systems and ensure smooth admissions.
• Lead process improvements and mentor staff.
• Collaborate with hospital discharge planners and physicians.
• Monitor KPIs like referrals and time-to-admission.
• Participate in Administrator On Call rotation.

Connaissances

Healthcare experience

Supervisory experience

Leadership

Referral coordination

Formation

LPN/LPN license or RN

Outils

EHR systems

MS Office

Description du poste

Job Details

Job Location: Benaroya Community Services - Seattle, WA, Position Type: Full Time, Salary Range: $87630.00 - $104000.00Salary/year, Job Category: Health Care, Kline Galland Benaroya Services is seeking an experienced Home Health & Hospice Intake Manager, LPN or RN to lead our intake, referral, eligibility, and scheduling functions for our growing Home Health and Hospice programs.

Job summary

Oversees the end-to-end referral/intake, eligibility verification, and scheduling process to ensure patients transition into care smoothly, quickly, and compliantly.

RN Registered Nurse pay scale:

$93,600 to $104,000 a year

LPN Licensed Practical Nurse pay scale:

$87,360 to $99,840 a year

Core Responsibilities:

• Operations Oversight: Manage the daily workflow of the intake and scheduling teams, ensuring timely processing of incoming referrals.
• Eligibility & Compliance: Review patient records for home health and hospice appropriateness and verify insurance authorization under Medicare, Medicaid, and private payer guidelines.
• Serves as primary referral screener and responder to all incoming referrals into AIDA, Wellsky, fax and email.
• Clinical Expertise: Assures clinical appropriateness of all home health and hospice admissions
• Coordinates complex care transitions from hospital to home health or hospice service, including coordinating including wound care agreements, pain pumps or other specialized services.
• Screens referrals from hospice for clinical complexities and coordinates needed services such as pain pumps and or wound care contracts
• Stakeholder Collaboration: Partner with hospital discharge planners, physicians, and internal liaisons and clinical teams to clear barriers to admission.
• Builds and monitors community and customer perceptions of Kline Galland Hospice and Home Health Services as a high-quality provider of services.
• Works collaboratively with Home Health and Hospice Leadership team members to drive admissions and growth, while maintaining excellence in care and customer service.
• Team Leadership: Supervise, train, and mentor intake coordinators and support staff.
• Is part of the Benaroya Services leadership team, promoting process improvement and efficiencies and organizational performance improvement initiatives.
• Participates in the Administrator On Call rotation
• Performance Tracking: Monitor key performance indicators (KPIs) like referral conversion rates and time-to-admission to drive efficiency.

Qualifications: Qualifications & Requirements

• Experience: 2 to 5 years of healthcare experience, with a strong background in home health and hospice plus 1+ years in a supervisory role.
• License: LPN Licensed Practical Nurse or RN Registered Nurse
• Regulatory Knowledge: Deep understanding of Medicare Conditions of Participation, state Department of Health regulations, and insurance requirements.
• Technical Skills: Familiarity with Electronic Health Record (EHR) systems, MS Office Suite.

Benefits

• Comprehensive Medical, Dental, Vision, Life and supplemental insurance
• Public Student Loan Forgiveness Employer, provides relief on student loans!
• 403b with employer contribution
• Generous Paid Time Off (PTO) and Extended Illness Leave
• Continuing education / CEU support
• Supportive and mission-driven team environment
• Opportunities for professional growth and advancement