Intake Manager

Universal Health Services; North Little Rock (AR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous Paid Time Off

Excellent Medical, Dental, Vision plans

401(K) with company match

Educational Tuition Reimbursement

Job summary

Universal Health Services in North Little Rock, Arkansas, is seeking a dedicated Intake Manager who will ensure orderly admissions to the hospital. This role involves assessing incoming patients and managing admission inquiries, working in a supportive, rewarding environment.

The ideal candidate should have a Master’s degree in psychology or related field, along with an RN license in Arkansas. Benefits include competitive compensation and tuition reimbursement.

Qualifications

• Graduate from an accredited school of professional nursing required.
• Minimum of three (3) years' experience in a psychiatric healthcare facility preferred.
• Prior management experience preferred.

Responsibilities

• Assure smooth admissions into the hospital.
• Receive incoming admission inquiry calls and assess patients.
• Participate in staff evaluation and shift leadership.

Skills

Assessment of patient needs

Communication skills

Task prioritization

Decision making

Knowledge of insurance verification

Education

Master's degree in psychology or related field

RN license in Arkansas

Job description

Responsibilities

For over 40 years The BridgeWay has been connecting with communities throughout Arkansas and beyond. The BridgeWay offers a continuum of services designed to help children, adolescents and adults who are experiencing behavioral, emotional or addictive problems that can lead to fractured lives. Our team of professionals includes board-certified child/adolescent and adult psychiatrists, licensed clinical therapists, nurses and mental health associates who are here to help people reconnect with their families, friends and employers so that they may lead productive lives. Tucked within the wooded hills of Central Arkansas, The BridgeWay is just moments away from the major highways that unite Arkansans throughout the state. Founded in 1983 and accredited by The Joint Commission, our quiet campus has retained much of the cozy charm and character that existed then.

Benefits include:

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match
• Career development opportunities with the facility and UHS and its 300+ Subsidiaries!
• Educational Tuition Reimbursement
• Tuition savings to continue your nursing education with Chamberlain University

The BridgeWay is looking for a dynamic behavioral health professional who is dedicated and passionate about providing quality services and care to our community. Under the direction of the Director of Intake, the Intake Manager assures smooth and orderly admissions into the hospital. Receives incoming admission inquiry calls, assesses patients for admission, and makes appropriate referrals. The Manager also participates in staff evaluation, shift leadership, and provides task assignment and accountability necessary to complete all admissions related duties for their shift.

The BridgeWay is one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com.

Qualifications

Education, Experience and Certifications:

• PREFERRED: REGISTERED NURSE
• Master's degree in psychology, sociology, or a related field OR
• RN license to practice nursing in the state of Arkansas.
• Current CPR and Handle with Care certifications (offered onsite).

Total education, vocational training, and experience:

• Graduate from an accredited school of professional nursing required.
• A minimum of three (3) years' experience in a psychiatric healthcare facility preferred.
• Prior management experience preferred.

  Skills and Abilities:

  1. Ability to assess the physical, emotional, and psychological needs of patients.
  2. Ability to determine suitability of admission to the hospital based on clinical and financial criteria.
  3. Ability to prioritize and assign tasks and hold staff responsible for their completion.
  4. Ability to utilize computer generated reports to analyze data and make decisions.
  5. Ability to make independent and responsible decisions.
  6. Good knowledge of admitting and insurance verification.
  7. Must have ability to work under stressful circumstances with frequent interruptions.
  8. Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff.
  9. Knowledge of telephone etiquette is required.
  10. Must be able to interact with patients, physicians, families and hospital personnel in a professional and courteous manner.
  11. Work is of medium demand, requiring heavy telephone and personal contact with patients, referral sources, community agencies, and insurance companies.

  EEO Statement

  All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

  We believe that diversity and inclusion among our teammates is critical to our success.