Intake Investigator

California Department of Industrial Relations; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

The California Labor Commissioner’s Office, also known as the Division of Labor Standards Enforcement (DLSE), seeks a Labor Compliance Representative for the Wage Claims Adjudication unit to enforce wage and hour laws and educate workers and employers.

Based in San Francisco, the LCR conducts intake investigations, coordinates workshops, refers cases to other units, and supports settlement conferences to resolve wage claims.

Responsibilities

• Conduct intake investigations and assist with settlement conferences or inspections.
• Coordinate intake workshops or clinics to ensure worker claims are complete.
• Educate the public on labor laws and apply theories to assess violations.

Job description

Job Description And Duties

The mission of the California Labor Commissioner's Office is to ensure a just day's pay in every workplace in the State and to promote economic justice through robust enforcement of labor laws. By combating wage theft, protecting workers from retaliation, and educating the public, we put earned wages into workers' pockets and help level the playing field for law-abiding employers. This office is also known as the Division of Labor Standards Enforcement (DLSE).

Job Description And Duties

The mission of the California Labor Commissioner's Office is to ensure a just day's pay in every workplace in the State and to promote economic justice through robust enforcement of labor laws. By combating wage theft, protecting workers from retaliation, and educating the public, we put earned wages into workers' pockets and help level the playing field for law-abiding employers. This office is also known as the Division of Labor Standards Enforcement (DLSE).

We are looking for passionate and driven team members who seek to make a difference in the lives of workers and employers through education and enforcement of employment laws. This position is in our Wage Claims Adjudication Unit. To learn more about this program, visit: https://www.dir.ca.gov/dlse/dlseWagesandHours.html

Under the supervision of the Deputy Labor Commissioner Supervisor (DLC Supervisor/Senior Deputy) in the Wage Claim Adjudication (WCA) unit, the Labor Compliance Representative (LCR) conducts intake investigations and less complex assignments for settlement conferences or inspections. The LCR coordinates intake workshops or clinics in order to ensure claims filed by workers are complete, performs referrals to other units, and educates the public on labor laws and applies theories in order to assess violations on the liable employers in wage claim processing. In addition, the LCR performs a wide variety of duties involving enforcement of wage and hour laws in the WCA program.

This posting may be used to fill future vacancies in accordance with 2 CCR

• 249.3

To be considered for this Labor Compliance Representative job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx ExamControlId=4735

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at:

455 Golden Gate Avenue, 9th Floor, Suite 9628

San Francisco, CA 94102-7002

Special Requirements

Please ensure application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information may disqualify your application.

If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Final Filing Date: 11/3/2026

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.