Intake & Insurance Verification Specialist

Palmetto Infusion; Columbia (SC); Híbrido; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Dental and Vision Insurance

Company Life Insurance

Voluntary Life and DisabilityInsurance

Additional Voluntary SupplementalPlans

Flexible Spending Account (Medical and

Health Savings Account

401K Retirement Plan

Employee Assistance Program (EAP)

Descripción de la vacante

Palmetto Infusion is seeking an Insurance Verification Specialist to verify benefits, obtain authorizations, and support efficient patient care coordination. You will communicate clearly with patients and providers and navigate payer portals to resolve coverage questions.

Schedule: Monday–Friday, 8:00 AM–5:00 PM. Qualifications: High School Diploma or equivalent; 1 year healthcare or customer service; proficiency with MS Outlook, Word, and Excel; ability to work in a fast-paced environment.

Formación

• High School Diploma or Equivalent.
• One year of healthcare experience or customer service experience.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion.

Responsabilidades

• Verify and obtain code-specific insurance information via phone and third-party payer portals.
• Complete new referrals by conducting benefits verification, interpreting insurance policies, and securing authorizations and predeterminations.
• Review and confirm patients’ insurance coverage, including pharmacy benefits (PBM), and obtain prior authorizations when applicable.
• Communicate with patients regarding benefits, coverage details, and financial responsibilities.
• Resolve authorization issues, coverage discrepancies, and insurance claim denials.
• Maintain and update patient appointment calendars, including weekly responsibility tracking.
• Monitor and track incoming tasks and inquiries, ensuring timely follow-up and resolution.
• Collaborate with healthcare providers to clarify coverage requirements and necessary documentation.
• Partner with team members to streamline workflows and achieve departmental goals.
• Prioritize tasks effectively in a high-volume, fast-paced environment while meeting all deadlines.

Conocimientos

Healthcare experience

Customer service

MS Outlook

MS Word

MS Excel

Teamwork

Adaptability

Communication

Educación

High School Diploma or Equivalent

Herramientas

MS Outlook

MS Word

MS Excel

Descripción del empleo

Palmetto Infusion is seeking an Insurance Verification Specialist to verify benefits, obtain authorizations, and support efficient patient care coordination. You will communicate clearly with patients and providers and navigate payer portals to resolve coverage questions.

Schedule: Monday–Friday, 8:00 AM–5:00 PM. Qualifications: High School Diploma or equivalent; 1 year healthcare or customer service; proficiency with MS Outlook, Word, and Excel; ability to work in a fast-paced environment.