Intake & Housing Access Coordinator

VETERANS VILLAGE OF SAN DIEGO, INC; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Veterans Village of San Diego, Inc. is seeking an Intake Coordinator in San Diego to serve as an initial contact for applicants and referral sources.

This role ensures all intake components meet program goals, transfers clients to case managers, and conducts outreach to community organizations for referrals. The candidate will perform in-depth intake assessments, identify barriers, and maintain accurate client data across VVSD systems.

Qualifications

• Bachelor’s degree preferred in Human Services or related field.
• At least 6 months paid experience in Human Services preferred.
• Experience with Service Point or similar data management system a plus.
• Familiarity with HMIS is preferred.
• Proficient with Microsoft Word and Excel; strong data entry skills.
• Knowledge of veterans issues and resources is a plus.

Responsibilities

• Conduct in-depth intake assessments to determine program eligibility.
• Identify housing barriers (financial, housing, social supports, etc.).
• Prepare daily and monthly status reports.
• Maintain client demographics and case information in VVSD systems.
• Refer and connect clients to appropriate services and referrals.
• Manage intake schedule and waiting list for prospective clients.
• Assist with HMIS documentation and reporting.
• Respond to inquiries from clients and referral sources in a timely manner.

Education

Bachelor’s degree in Human Services or Social Work or related field

Tools

Microsoft Word

Excel

HMIS

Job description

Veterans Village of San Diego, Inc. is seeking an Intake Coordinator in San Diego to serve as an initial contact for applicants and referral sources.

This role ensures all intake components meet program goals, transfers clients to case managers, and conducts outreach to community organizations for referrals. The candidate will perform in-depth intake assessments, identify barriers, and maintain accurate client data across VVSD systems.