Intake & Front Desk Specialist

Rolling Plains Management Corporation; Abilene (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Dependent care FSA

Telemedicine

401K

Paid holidays

Sick leave

Vacation leave

EAP

Job summary

Rolling Plains Management Corporation is seeking applicants for the position of Intake Clerk at the Community Services office in Abilene, Texas. This is a full-time hourly position within the Community Services Assistance Division.

Must be able to adapt to flexible work schedules established by management. This position entails mainly tasks that are technical and diverse in nature and require the capacity of judgment, action, and ability to work with others to accomplish program goals and

Qualifications

• High School Diploma/GED required.
• One year full-time work experience as receptionist or performing other clerical duties.
• Experience answering a multi-line phone system required.
• Excellent organizational skills required.
• Ability to communicate effectively with all levels of public, employees and management, both orally and in writing using correct business English.

Responsibilities

• Provide support functions for all departments simultaneously.
• Greet and direct all guests at Rolling Plains office and answer questions.
• Gather documents from clients and enter into Shah.
• Answer phone and greet customers and visitors respectfully and in a timely manner.
• Act as a message center for office staff by taking telephone messages.
• Maintain a list of staff that is out of the office to ensure accurate information is given to callers.
• Provide educational information to clients and referrals.
• Maintain inventory and organize office supplies.
• Assure confidentiality of clients and co-workers.

Skills

Reception experience

Customer service

Time management

Oral/written communication

Education

High School Diploma/GED

Tools

Word

Excel

Outlook

Job description

Rolling Plains Management Corporation is seeking applicants for the position of Intake Clerk at the Community Services office in Abilene, Texas. This is a full-time hourly position within the Community Services Assistance Division.

Must be able to adapt to flexible work schedules established by management. This position entails mainly tasks that are technical and diverse in nature and require the capacity of judgment, action, and ability to work with others to accomplish program goals and