Intake & Enrollment Specialist

Marquis Home Care; City of Albany (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Marquis Certified Home Care in Albany, NY seeks an experienced intake coordinator to manage referrals from intake to enrollment, ensuring compliance with MLTC processes. You will be the first in-house contact, handling calls professionally and coordinating with external entities as needed.

The role requires understanding Medicaid enrollment nuances and excellent follow-up and communication, with a broad knowledge of Marquis Home Care services to guide referrals through the enrollment continuum.

Qualifications

• MLTC enrollment process familiarity and Medicaid acquisition knowledge (in-house not handling Medicaid applications).
• Excellent follow-up and clear professional communication with outside parties are vital.

Responsibilities

• Follow through on all assigned referrals from initial intake to enrollment completion.
• Ensure enrollment steps comply with regulations and company guidelines.
• Represent Marquis Certified Home Care as the first in-house contact, handling calls professionally.

Skills

Coordination

Communication

Follow-up

Job description

Marquis Certified Home Care in Albany, NY seeks an experienced intake coordinator to manage referrals from intake to enrollment, ensuring compliance with MLTC processes. You will be the first in-house contact, handling calls professionally and coordinating with external entities as needed.

The role requires understanding Medicaid enrollment nuances and excellent follow-up and communication, with a broad knowledge of Marquis Home Care services to guide referrals through the enrollment continuum.