Intake & Crisis Counselor, University Counseling Center

Lipscomb University; Nashville (TN); On-site; USD 60,000 - 76,000; Full time

Job summary

Lipscomb University in Nashville seeks an Intake/Triage Counselor for the University Counseling Center. You will manage intake, schedule consultations, assign clients to graduate student interns and staff, and respond to crises during office hours.

Requires a Master’s in Counseling, MFT, or Social Work and Tennessee licensure or eligibility; 3–5 years of experience; strong assessment, crisis management, and collaborative skills; you will coordinate care with psychiatrists and school staff.

Qualifications

• Master’s degree in Counseling, MFT, or Social Work required.
• Licensed (or licensed eligible) in Tennessee (LPC-MHSP, LMFT, or MSW/LCSW).
• 3–5 years of experience in a related setting.

Responsibilities

• Conducts initial consultations and diagnostic assessments of students.
• Assigns and schedules clients with interns and staff.
• Serves as crisis triage for students during scheduled office hours.
• Tracks and manages student waitlist, scheduling, and appointment flow.
• Coordinates care with psychiatrists, primary care providers, school staff or family members as appropriate.
• Provides additional individual and group counseling as needed.
• Consults with and advises faculty and administrative staff regarding mental health issues.

Skills

Crisis management

Diagnostic assessment

Risk assessment

Evidence-based interventions

Interpersonal skills

Active listening

Empathy

Verbal communication

Written communication

Organization

Time management

Collaboration across departments

Ethics and confidentiality

Education

Master’s degree in Counseling

Master’s degree in Marriage and Family Therapy

Master’s degree in Social Work

Licensed in Tennessee (LPC-MHSP, LMFT, or MSW/LCSW)

Job description

Lipscomb University in Nashville seeks an Intake/Triage Counselor for the University Counseling Center. You will manage intake, schedule consultations, assign clients to graduate student interns and staff, and respond to crises during office hours.

Requires a Master’s in Counseling, MFT, or Social Work and Tennessee licensure or eligibility; 3–5 years of experience; strong assessment, crisis management, and collaborative skills; you will coordinate care with psychiatrists and school staff.