Intake Coordinator - Transplant

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

UPMC in Pittsburgh is seeking an Intake Coordinator to join the Transplant team. This position serves as the first point of contact for patients entering the transplant program, coordinating intake and referrals, collecting and verifying patient information, and assisting with scheduling.

You will communicate with patients, referring providers, and multidisciplinary team members, supporting coordination of donor evaluations and maintaining confidential records in EPIC.

Responsibilities

• Maintain weekly/monthly productivity.
• Collect initial referral information via telephone, fax, or e-mail and distribute information to appropriate team member in a timely and efficient manner.
• Demonstrate the ability to establish priorities, perform assignments and meet productivity thresholds in the allotted time frames while maintaining accuracy and attention to detail.
• Support Transplant Coordinators and other members of the Transplant Team.
• Maintain patient confidentiality.
• Coordinates and manages living donor evaluation including but not limited to scheduling all required appointments and testing, obtaining authorizations, staffing donor clinic and preparation for donor selection committee meeting.
• General data entry responsibilities to include: Collection and verification of demographics and insurance information, test results and other pertinent information into and EPIC databases.
• Prepare, organize and maintain confidential patient charts and clinical records.

Job description

We’re hiring an Intake Coordinator to join our Transplant team! This role serves as an important first point of contact for patients entering the transplant program. You’ll help coordinate the intake and referral process, collect and verify patient information, obtain necessary medical records, assist with scheduling, and communicate with patients, referring providers, and members of the multidisciplinary transplant team. If you thrive in a fast-paced healthcare environment and enjoy helping patients navigate complex care, this could be a great opportunity for you.

Purpose:

Provide essential support to the Transplant Team by managing communication between potential recipients and living donors, the kidney transplant team and all UPMC departments involved in donation process. Receives and processes referrals to the program. Gathers, assembles, and enters all necessary data. Facilitates the evaluation, education and care of the potential recipient and living donor.

Responsibilities:

• Maintain weekly/monthly productivity.
• Collects initial referral information via telephone, fax, or e-mail and distributes information to appropriate team member in a timely and efficient manner.
• Demonstrate the ability to establish priorities, perform assignments and meet productivity thresholds in the allotted time frames while maintaining accuracy and attention to detail.
• Support Transplant Coordinators and other members of the Transplant Team.
• Maintain patient confidentiality.
• Coordinates and manages living donor evaluation including but not limited to scheduling all required appointments and testing, obtaining authorizations, staffing donor clinic and preparation for donor selection committee meeting.
• General data entry responsibilities to include: Collection and verification of demographics and insurance information, test results and other pertinent information into and EPIC databases.
• Prepare, organize and maintain confidential patient charts and clinical records.