Intake Coordinator Home Care Services

BJC HealthCare; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in St. Louis is seeking an Intake Coordinator for Home Care Services. This role involves processing home care referrals, verifying insurance, and coordinating with patients and providers. Candidates should have 2-5 years of medical and customer service experience and a high school diploma. Full-time position with competitive pay and benefits.

Benefits

Comprehensive medical, dental, vision, and life insurance

Disability insurance paid by BJC

Pension Plan funded by BJC

401(k) plan with BJC match

Tuition Assistance

Paid Time Off benefit

Qualifications

• 2 to 5 years of medical and customer service background preferred.
• High School Diploma or GED required, Associate's Degree preferred.

Responsibilities

• Screen referrals to ensure patients meet agency admission criteria.
• Verify insurance benefits and obtain pre-authorizations.
• Communicate and coordinate discharge planning.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Associate's Degree

Job description

Join to apply for the Intake Coordinator Home Care Services role at BJC HealthCare

4 days ago Be among the first 25 applicants

Join to apply for the Intake Coordinator Home Care Services role at BJC HealthCare

This range is provided by BJC HealthCare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$403.00/hr - $403.00/hr

Additional Information About The Role

BJC Home Care is looking for a Home Care Intake coordinator to collaborate with patients and doctors. Join us in making a real difference in healthcare.

2 to 5 years of medical and customer service background is preferred.

Schedule

Home Base: Barnes Jewish Hospital

Monday - Friday

8:00 a.m. to 4:30 pm

Saturday & Holiday rotation

Must be willing to work in office for training and provide in-person hospital support as necessary.

LI-TP1

Overview

BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.

BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

The Central Referral Center (CRC) for BJC Home Care Services is where the patient referral process starts. There are Intake Coordinators in each BJC hospital who coordinate services for those patients that need home care. The patients who choose BJC Home Care Services are then channeled through the CRC. The CRC also consists of nurses who take physician office referrals for patients not currently hospitalized. There is someone on-call 24/7 for the CRC to facilitate home care coordination for patients in emergency rooms, etc.

Preferred Qualifications

Role Purpose

The Intake Coordinator (HCS) is responsible for processing home care referrals accurately and efficiently in accordance with established agency policies and admission criteria ensuring timely and safe transmission to operational areas. This non-clinical role works in a non-hospital environment and serves as a resource liaison for all product lines and promotes customer satisfaction.

Responsibilities

Screens referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.Verifies insurance benefits, obtains pre-authorizations as necessary, assists billing department, and interprets company services, admission criteria and medical policies to referral sources and individuals seeking information.Tracks current clients that are either hospitalized, placed in a short-term skilled facility or in a rehabilitation facility.Communicates and coordinates discharge planning; educates internal and external customers about Home Care Services and/or outpatient services; coordinates pre-scheduling with BJC Home Care service lines and assures patient has all necessary post-acute care or non-acute care.BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Education

High School Diploma or GED

Experience

2-5 years

Preferred Requirements

Education

Associate's Degree

Experience

5-10 years

Supervisor Experience

No Experience

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance
  
  

To learn more, go to www.bjctotalrewards.com/Benefits

• Not all benefits apply to all jobs
  
  

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at BJC HealthCare by 2x

Get notified about new Intake Coordinator jobs in St Louis, MO.

Clinical Intake + Medical Administrative Assistant (full-time)

Intake Coordinator Hawthorn Children's Psychiatric Hospital

Care Coordinator Manager (Behavioral Health)

CARE COORDINATOR - CARE COORDINATION - PT DAYS (54708)

Intake Coordinator (Preferably a Licensed RN)-PRN

Granite City, IL $27.76-$41.65 3 months ago

Youth Assessment Center - Case Manager - Part - Time

Youth Assessment Center - Case Manager - Full - Time

Client Intake Assistant (Part-time) (Clayton, MO)

Community Based Clinical Care Coordinator

St Louis, MO $47,000.00-$52,000.00 4 months ago

St Louis, MO $40,000.00-$45,000.00 3 weeks ago

Programming Coordinator, Memory Care - Part Time

St Louis, MO $37,500.00-$39,500.00 3 days ago

CNA / Caregiver / Care Coordinator Days St Louis City / County

Intake and Support Services Coordinator (CS25-267)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.