Intake Coordinator HH

Signature Healthcare at Home; Tigard (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Signature Healthcare at Home seeks an Intake Coordinator to manage patient referrals and admissions, ensuring accurate documentation in the EMR and timely pre-authorizations. The role supports the intake team and maintains compliance with CMS and HIPAA standards.

The ideal candidate has a high school diploma or equivalent and at least two years in healthcare administration, with strong communication and data-entry skills.

Qualifications

• High school diploma or equivalent.
• Minimum two years in administrative healthcare role.

Responsibilities

• Completes daily patient referral and intake operations per CMS guidelines.
• Documents communication with patients and providers in the EMR.
• Learns, adapts, and implements new processes as needed.
• Audits referral documents for accuracy and completion.
• Completes pre-authorizations and insurance eligibility checks.
• Tracks and maintains knowledge of community resources with the team.
• Maintains HIPAA compliance per policy and regulations.
• Represents Signature Healthcare at Home with professionalism and customer service.
• Identifies opportunities for additional or improved services.
• Performs other duties as delegated by supervisors.

Skills

Medical terminology

Insurance reimbursement

Data entry

Communication skills

Driver's license

Basic computer skills

Flexibility

Teamwork

Education

High School diploma or equivalent

Job description

JOB DESCRIPTION SUMMARY:

The Intake Coordinator is responsible for managing all aspects of the patient intake process includingassisting the members of the intake/admissions team, establishing and maintaining positive relationshipswith customers.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:

• Completes all daily patient referral and intake operations consistent with CMS guidelines
• Documents communication with patient and providers within the EMR
• Learns, adapts, and implements to new processes as needed
• Audits and monitors referral documents for accuracy and completion
• Completes pre-authorizations and insurance eligibility checks as required
• Gathers, tracks, and maintains comprehensive working knowledge of community resources incollaboration with other team members
• Adheres to HIPAA regulations per Company policy and Federal regulations
• Consistently represents Signature Healthcare at Home with integrity and professionalismproviding excellent customer service to all internal and external customers
• Assists in identifying opportunities for additional/improved services and methods
• Performs other duties and activities as delegated by the Operations Manager, Lead IntakeCoordinator, Administrator, and/or Clinical Manager

EDUCATION and EXPERIENCE:

• High School diploma or equivalent
• Minimum two years’ experience in administrative position in healthcare setting

QUALIFICATIONS and SKILLS :

• Knowledge of medical terminology
• Knowledge of insurance reimbursement process
• Effective data entry, problem-solving, human relations and oral/written communication skills
• Demonstrates good communications, flexibility and cooperation in performing jobresponsibilities
• Possess a valid driver’s license and insurance in accordance with state and/or organizationrequirements
• Basic computer skills and knowledge of office technology

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.