Intake Coordinator - Full Time

Universal Health Services; Panama City (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision

Job summary

Emerald Coast Behavioral Hospital in Panama City, FL, is seeking an Intake Coordinator to handle admissions-related tasks, inquiries, and referrals for both inpatients and outpatients across our Florida facilities. The role includes insurance verification, patient registration, vitals, and bed board monitoring.

The position supports our Military Resiliency and behavioral health services, with a focus on efficient admissions, documentation, and coordination with families and referral sources.

Qualifications

• High School Diploma or equivalent required.
• One year health care experience, preferably in a mental health setting required.
• Ability to work in a fast paced Admissions Department.
• Ability to work 3pm-11:30pm.

Responsibilities

• Act as liaison between family, department, referral sources, agencies, schools and other interested parties. Ensure a safe, nurturing, clean, and supportive environment for patients, staff and guests.
• Assist in safe entrance into A&R by metal detector scanning patients and accompanying persons; secure belongings.
• Manage incoming calls, faxes and referrals; perform clerical duties such as faxing, copying, filing, and other department tasks.
• Provide hands-on physical care and supervision as directed by treatment plans; assist with Activities of Daily Living as needed.
• Take and record vital signs; conduct q15 minute checks.
• Check patients for contraband and orient patients to facility procedures; maintain professional boundaries.

Skills

Healthcare experience

Education

High School Diploma

Associate’s degree or Vocational/Technical School

Job description

Responsibilities

Intake Coordinator

Emerald Coast Behavioral Hospital provides inpatient treatment services to adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our three outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us online at: https://emeraldcoastbehavioral.com/

The Intake Coordinator is responsible for coordinating aspects of the admissions process. This includes but is not limited to efficient and effective handling of inquiry calls, processing of referrals for possible admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities include insurance verification/precertification, patient registration process, vitals, wanding, patient observations, scheduling of evaluations, admissions processing, bed board monitoring, belongings searches/inventorying, and other non-clinical duties as assigned.

Job Duties/Responsibilities:

• Act as liaison between family, department, referral sources, agencies, schools and other interested parties. Assure a safe, nurturing, clean, & supportive environment for patients, staff and guest.
• Assist in the safe entrance into A&R by utilizing metal detector to scan all patients and accompanying friends/family. Assist in securing all belongings.
• Assist in managing incoming calls, faxes and referrals. Assist with clerical duties such as faxing, copying, filing, and collating for department as needed. Assist with basic housekeeping duties such as emptying trashcans, sanitizing furniture, or sweeping floors.
• Provide hands-on physical care, supervision, crisis intervention, behavior management, & behavior modification as directed by the individual treatment plan & unit program guidelines, employing appropriate verbal and crisis intervention techniques. Assist patients with Activities of Daily Living (ADL's) as needed.
• Take and record vital signs, both manually and with equipment and responsible for q 15 minute checks.
• Checks patients for contraband and manages patient belongings. Orient patients to the facility with emphasis on procedures & standard practices. Maintain professional therapeutic boundaries with patients, families and guest.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com

Qualifications

Requirements:

• High School Diploma or equivalent required. Associate's degree or Vocational/Technical School graduate preferred.
• One year health care experience, preferably in a mental health setting required. Acute behavioral health experience preferred.
• Ability to work in a fast paced Admissions Department.
• Ability to work 3pm-11:30pm.

Employment with Emerald Coast Behavioral Hospital requires successful completion of a Level II background Screening. For additional information on this screening requirement, visit the Florida Care Provider Background Screening Clearinghouse Education and Awareness website at https://info.flclearinghouse.com/

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.