Intake Coordinator — Elevate Patient Onboarding

Pennant Services; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Emblem Home Health in Phoenix, AZ is seeking an Intake Coordinator to manage patient intake, referrals, and admissions, acting as the first contact for patients and partners. You will verify insurance, coordinate scheduling, and support timely admissions.

You will collaborate with clinical and administrative teams to ensure smooth transitions into home health and ongoing patient access to care.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year in healthcare scheduling or intake preferred.
• Home health experience a plus.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily patient intake and referral operations.
• Verify insurance and manage authorization.
• Coordinate patient scheduling for timely admissions and visits.
• Optimize clinician schedules balancing patient needs and staffing.
• Serve as primary contact for patients, families, physicians, and referral sources.
• Process and track incoming referrals for onboarding.
• Communicate with clinical and administrative teams to ensure smooth transitions.
• Monitor scheduling changes and resolve conflicts or delays.
• Track referral data and performance metrics.
• Identify opportunities to improve access to care.

Skills

Healthcare scheduling

Intake coordination

Customer service

Communication

Relationship building

Education

High school diploma or equivalent

Job description

Emblem Home Health in Phoenix, AZ is seeking an Intake Coordinator to manage patient intake, referrals, and admissions, acting as the first contact for patients and partners. You will verify insurance, coordinate scheduling, and support timely admissions.

You will collaborate with clinical and administrative teams to ensure smooth transitions into home health and ongoing patient access to care.