Intake Coordinator- Day

SIERRA VISTA; Johnstown (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO and paid holidays

401(k) with company contribution

Tuition reimbursement

Job summary

SierraVista Behavioral Healthcare in Johnstown, Colorado, is seeking a proactive Intake Coordinator to manage admissions with empathy and accuracy during day shifts. This full-time role requires coordinating with families, referrals, and clinical teams to ensure timely and smooth admissions.

The ideal candidate brings healthcare admissions or front-office experience, strong communication, and proficiency with EMR systems. Benefits include comprehensive medical plans and PTO.

Qualifications

• Experience in healthcare admissions, intake, or front-office roles.
• Excellent communication, organization, multitasking, and customer-service abilities.
• Proficiency with EMR systems and electronic documentation.

Responsibilities

• Answer referral lines and triage calls with warmth, professionalism, and urgency.
• Verify insurance, collect demographics, and coordinate admissions.
• Monitor bed board and coordinate with nursing, EVS, security, and other departments for timely room readiness.
• Maintain real-time logs, dashboards, referral records, and shift handoffs.
• Coordinate with rounding providers and daytime team for timely assessments and admissions.
• Communicate with families and clinical teams to ensure smooth admissions and positive experience.
• Support safe discharges by coordinating documentation, transportation, and follow-up needs.
• Provide thorough handoffs to evening/night teams with pending referrals and bed availability.
• Maintain a professional, welcoming environment while managing multiple priorities.

Skills

Healthcare intake experience

Communication skills

EMR familiarity

Education

High school diploma or GED

Job description

Schedule: Day Shift | 3x12s (7a–7p) & every other weekend rotation

About SierraVista Behavioral Healthcare

SierraVista Behavioral Healthcare is now open in Johnstown, Colorado, offering premier acute inpatient psychiatric services to adults throughout northern Colorado. Our facility provides comprehensive, short-term stabilization and psychiatric care for individuals experiencing acute mental health crises.

Join the Journey of Hope

Turn first calls into first steps toward recovery. The Intake Coordinator orchestrates smooth admissions with empathy, accuracy, and urgency —bringing steady energy and teamwork to our busiest hours.

How You Will Make a Difference

• Answer referral lines and triage calls from families, emergency departments, and providers with warmth, professionalism, and urgency.
• Verify insurance, gather demographics, obtain required information, and coordinate assessments and admissions.
• Monitor the bed board and collaborate closely with nursing, EVS, security, and other departments to ensure timely room readiness.
• Maintain accurate, real-time logs, dashboards, referral records, and shift handoffs.
• Coordinate with rounding providers and the daytime interdisciplinary team to support timely assessments, admissions, treatment planning, and follow-up needs.
• Communicate with families, referral sources, and clinical teams to facilitate a smooth admissions process and positive experience.
• Support safe and timely discharges by coordinating documentation, transportation, follow-up needs, and communication with the appropriate teams.
• Provide clear and thorough handoffs to evening and night-shift teams, including pending referrals, admissions, discharges, bed availability, and outstanding needs.
• Maintain a professional, welcoming environment while balancing multiple priorities in a fast-paced healthcare setting.

What We’re Looking For

• Healthcare admissions, intake, behavioral health, or front-office experience preferred.
• Superb communication, organization, multitasking, and customer-service skills.
• Proficiency with EMR systems, electronic documentation, and basic computer applications.
• Ability to remain calm, organized, and professional under pressure.
• Strong attention to detail and the ability to prioritize competing needs.
• High school diploma or GED required.
• Must be 21 years of age or older.
• Preferred: STNA, MHT, BHT, or related healthcare/behavioral health experience.

Why You’ll Love It Here (Full‑Time Benefits)

• Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
• Generous PTO and paid holidays
• 401(k) with company contribution; Life and disability coverage

Turn first calls into first steps toward recovery. The Intake Coordinator orchestrates smooth admissions with empathy, accuracy, and urgency —bringing steady energy and teamwork to our busiest hours.

How You Will Make a Difference

• Answer referral lines and triage calls from families, emergency departments, and providers with warmth, professionalism, and urgency.
• Verify insurance, gather demographics, obtain required information, and coordinate assessments and admissions.
• Monitor the bed board and collaborate closely with nursing, EVS, security, and other departments to ensure timely room readiness.
• Maintain accurate, real-time logs, dashboards, referral records, and shift handoffs.
• Coordinate with rounding providers and the daytime interdisciplinary team to support timely assessments, admissions, treatment planning, and follow-up needs.
• Communicate with families, referral sources, and clinical teams to facilitate a smooth admissions process and positive experience.
• Support safe and timely discharges by coordinating documentation, transportation, follow-up needs, and communication with the appropriate teams.
• Provide clear and thorough handoffs to evening and night-shift teams, including pending referrals, admissions, discharges, bed availability, and outstanding needs.
• Maintain a professional, welcoming environment while balancing multiple priorities in a fast-paced healthcare setting.

What We’re Looking For

• Healthcare admissions, intake, behavioral health, or front-office experience preferred.
• Superb communication, organization, multitasking, and customer-service skills.
• Proficiency with EMR systems, electronic documentation, and basic computer applications.
• Ability to remain calm, organized, and professional under pressure.
• Strong attention to detail and the ability to prioritize competing needs.
• High school diploma or GED required.
• Must be 21 years of age or older.
• Preferred: STNA, MHT, BHT, or related healthcare/behavioral health experience.

Why You’ll Love It Here (Full‑Time Benefits)

• Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
• Generous PTO and paid holidays
• 401(k) with company contribution; Life and disability coverage
• Tuition reimbursement up to $15,000 and student loan forgiveness programs