Intake Coordinator - Clinical (Home Care), Full-Time

Adventist Health; Sonora (CA); On-site; USD 34,440 - 46,838; Full time

Job summary

Adventist Health's home health and hospice roles coordinate patient referrals and clinical workflows to ensure timely entry, scheduling, and status updates. The coordinator provides guidance, assesses patient needs, and supports the case management process in a multi-disciplinary team.

The role requires nursing education, state licensure, and preferred home care experience, with a focus on accurate documentation, communication, and adherence to HIPAA guidelines.

Qualifications

• Associate’s/Technical Degree in nursing or equivalent combination of education/related experience: Required
• Three years' experience in Home Care: Preferred
• Current Registered Nurse or Licensed Vocational Nurse or Licensed Practical Nurse in the state of practice: Required

Responsibilities

• Receives and appropriately documents new referrals in a timely manner. Coordinates care with patient and interdisciplinary team. Interfaces with physician offices and community liaisons to assess and process referrals and admissions for service.
• Provides effective communication to patients, staff members, other health care professionals and referral sources. Provides information and assistance to community members with home and community-based needs. Responds to patient and agency needs professionally.
• Verifies patient insurance and explains benefit information to patients and case managers. Handles intake calls and overflow as needed. Maintains confidentiality and HIPAA compliance.
• Distributes referrals to appropriate clinicians with intake data and plan of care. Works independently, meets deadlines, and manages multiple tasks.
• Works closely with referral sources to maintain great communication; participates in faxing, scanning, emailing, and copying.
• Performs other job-related duties as assigned.

Skills

Effective communication

Referral coordination

HIPAA compliance

Interdisciplinary teamwork

Education

Associate’s/Technical Degree in nursing

Job description

Job DescriptionOur home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been recipients of Home Care Elite awards.

Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been recipients of Home Care Elite awards. So whether you're looking for the buzz of a large city, the tranquility of nearby mountain bike trails or something in between, we encourage you to explore our organization.

Job Summary

Processes home care referrals and coordinates amongst the clinical staff, referral source, and community liaison to ensure our patients are properly entered into the system, scheduled for a visit, and all stakeholders are informed of the patient status. Provides clinical guidance and identifies educational opportunities. Critically assesses a patient’s condition, progress and ongoing needs in order to enhance the case manager’s knowledge of the patient’s home care needs.

Job Requirements

Education and Work Experience:

• Associate’s/Technical Degree in nursing or equivalent combination of education/related experience: Required
• Three years' experience in Home Care: Preferred

Licenses/Certifications

• Current Registered Nurse or Licensed Vocational Nurse or Licensed Practical Nurse in the state of practice: Required

Essential Functions

• Receives and appropriately documents new referrals in a timely manner. Participates in coordinating care with patient and interdisciplinary team. Interfaces with physician offices and community liaisons to assess and process referrals and admissions for service.
• Provides effective communication to patients, staff members, other health care professionals and referral sources. Provides information and assistance to members of the community who have questions about home and community-based needs. Responds to patient and agency needs in a professional and creative manner.
• Verifies patient insurance and explains benefit information to patients and case managers. Answers incoming calls for intake patients as well as assists with overflow as necessary. Maintains confidentiality of all information and adheres to all HIPAA guidelines/regulations.
• Distributes referrals to appropriate clinicians that include intake data, essential background information, and plan of care. Works independently, meets time deadlines, and manages multiple tasks.
• Works closely with all referral sources to establish and maintain great communication. Participates in various clinical work activities including faxing, scanning, emailing, and copying.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

JOB INFO

Job Identification : 69625

Job Category : Coordinator

Posting Date : 2026-07-22T23:22:10+00:00

Job Shift : Day Shift

Locations :

Sonora, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $25.13 to $34.47. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Hospice - Administration (AHSR)

Shift Length : 8 Hours