Intake Coordinator at Growing Medical Practice

Comprehensive Medpsych Systems; Saint Augustine (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

HSA

2% match IRA

3 weeks paid time off

Job summary

Comprehensive Medpsych Systems in Saint Augustine, Florida, is looking for a full-time Intake Coordinator to manage patient appointment scheduling and insurance verification. This role is integral to our team, ensuring superior care practices in a nationally recognized mental health practice.

The ideal candidate will possess excellent phone skills and prior customer service experience, preferably in the medical field. We offer benefits such as medical insurance, HSA, and paid time off.

Qualifications

• Excellent phone skills are essential for effective communication.
• Prior customer service experience in a medical environment is valuable.
• At least a high school diploma; an AA degree is preferred.

Responsibilities

• Schedule initial appointments with patients over the phone.
• Check patient insurances and verify information.
• Coordinate with medical providers for best care practices.

Skills

Excellent phone skills

Prior customer service experience

Excellent computer skills

Knowledge of medical insurance

Education

High school diploma

AA degree preferred

Job description

Intake Coordinator at Growing Medical Practice

Full-time

Established in 1998, Comprehensive MedPsych Systems (CMPS) offers a complete range of services in an innovative private practice setting. We are a nationally recognized group of experienced, compassionate, board-certified psychiatrists, neuropsychologists, psychologists, therapists and mental health professionals.

We are experts in treating a complex array of mental health issues and mental health disorders. From neuropsychologists evaluating a diverse range of cognitive and psychological symptoms, to therapists for child, adult, individual and family counseling to psychiatrists for medication, CMPS’ comprehensive range of services ensures that its clients and patients always have access to the latest and most innovative services.

As of 2016, after 17 years of operation, CMPS has provided services to more than 80,000 patients and currently provides more than 7000 patient visits per month. CMPS private practice model of innovative multidisciplinary care has garnered national recognition by the American Psychological Association and is poised to expand.

CMPS is a family owned and operated practice. We offer medical insurance, HSA, 2% match IRA, and 3 weeks paid time off annually.

Responsibilities

Our intake coordinators are responsible for taking phone calls and scheduling a patient's initial appointment with our providers. They will check insurances and verify patients' information, as well as coordinate with the medical providers to assure best care practices.

Qualifications

• Excellent phone skills
• Prior customer service experience, preferably in the medical field
• Minimum of a high school diploma, at least AA degree preferred
• Ability to set priorities and work with minimal supervision
• Must speak well, clearly, and pleasantly while projecting empathy and helpfulness
• Ability to handle stress calmly and be flexible to change
• Excellent computer and keyboarding skills
• Knowledge of medical insurance a plus