Intake Coordinator

Avenues Recovery; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401K with employer match

HRSA STAR federal student loan payment

Medical Insurance

Dental

Vision

Accident

Critical Illness

Hospital Indemnity

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Employer-Paid Life and AD&D

Lifetime Benefit Term Insurance with L

ong Term Care

Legal Coverage

Pet Insurance

Identity Theft Protection

Employer-Paid Employee Assistance Plan

FSA - Medical

Dependent Care FSA

Job summary

Avenues Recovery Center in Richmond, VA seeks an intake coordinator for our inpatient Detox and Residential treatment facility. You will coordinate closely with the admissions call center team and facility staff to facilitate smooth and timely admissions.

The role requires exceptional oral and written communication, strong collaboration, and keen judgment. Prior experience in the treatment industry is preferred and you will support referrals, authorizations, and aftercare planning.

Qualifications

• High School Diploma or GED required.
• Minimum one year experience in treatment industry preferred.
• Exceptional oral and written communication skills.
• Excellent collaborative and interpersonal skills.
• Keen judgement and acute observational skills.

Responsibilities

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions.
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment.
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission.
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan.
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment.
• Communicate program features, services, and any requested information to those interested in treatment.

Skills

Oral communication

Written communication

Interpersonal skills

Collaborative

Judgement

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers offering superior substance use treatment across every level of care. Our unrivaled medical and clinical curriculum has made us a paragon of premier addiction treatment - and led to our unprecedented, explosive growth. Opening 21 new locations in the space of less than 8 years, Avenues continues to blaze trails and set new standards in the world of recovery. If you're a skilled, passionate individual looking to be a part of something bigger than yourself - we warmly invite you to join our team. Help us execute our lifesaving mission, and continue onward and upward!

Now Hiring an intake coordinator for our inpatient Detox and Residential treatment facility in Richmond, VA.

What You'll Do

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
• Communicate program features, services, and any requested information to those interested in treatment

What We’re Looking For

• High School Diploma or GED required
• Minimum one year experience in treatment industry preferred
• Exceptional oral and written communication skills
• Excellent collaborative and interpersonal skills
• Keen judgement and acute observational skills

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

• 401K with employer match
• Eligible for HRSA STAR federal student loan repayment
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)