Intake Coordinator

Frontier Home Health; Pueblo (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bereavement leave

Dental insurance

Health insurance

Paid jury duty

Paid time off

Vision insurance

Job summary

Frontier Home Health is seeking a Clinical Intake Coordinator in Pueblo, CO to coordinate patient care from referral through start of care. The role involves working closely with referring physicians, hospital liaisons, and families to ensure accurate referral information and adherence to Medicare/Medicaid requirements.

The position requires gathering patient data, obtaining physician orders, and coordinating with the Billing Department to secure insurance details.

Qualifications

• 1 year customer service experience preferred.
• 1 year computer skills preferred.

Responsibilities

• Gather patient information and complete a written referral form.
• Obtain the official physician’s order for start of care.
• Provide the Billing Department with complete and accurate insurance information.
• Verify current primary physician and/or physician responsible for signing the Plan of Care.
• Assure appointments are made for patient follow-up after discharge from facilities.
• Track Continuance of Care Orders and related documentation.
• Obtain face-to-face documentation from the physician’s office and review for Medicare/Medicaid compliance.
• Record in the EMR accepted and declined referrals with reason for decline.
• Daily follow-up with Agency patients transferred to hospital or other facilities.
• Receive resumption visit notes and obtain signed resumption orders.
• Conduct and coordinate morning meetings with office staff for admissions, discharges, declines, resumptions and pending referrals.
• Attend weekly meetings for outstanding orders, F2F, Plan of Care

Skills

Customer service

Computer skills

Job description

Job Description

Job Summary: The Clinical Intake Coordinator performs a variety of duties both clinical and clerical in nature. This position requires skill in planning, organizing, and coordinating the delivery of patient care at the point of the patient’s referral. The Clinical Intake Coordinator has direct contact with referring physicians, hospital liaisons, and patient/families as it relates to the delivery of patient care at the point of a patient’s referral.

Essential Functions

• Gathers pertinent information about the referred patient, including demographic, clinical, and payer source information, and completes a written referral form
• Obtains the official physician’s order for start of care
• Provides the Billing Department with complete and accurate insurance information
• Verifies current primary physician and/or physician responsible for signing the Plan of Care
• Assures appointments are made for patient follow-up after discharge from facilities
• Faxes and tracks Continuance of Care Orders
• Obtains face-to-face documentation from the physician’s office, reviews for appropriate content to support Medicare/Medicaid and State Regulations, reports on a weekly basis on outlying documents
• Records in the EMR accepted and all declined referrals with reason for decline
• Daily follow-up with Agency patients that are transferred to the hospital or other facilities
• Receives resumption visit notes and tracks and obtains signed resumption orders
• Conducts and coordinates morning meetings with office staff for admissions, discharges, declines, resumptions and pending referrals
• Attends weekly meetings for outstanding orders, F2F, Plan of Care

Job Type: Full-time

Benefits

• 401(k)
• Bereavement leave
• Dental insurance
• Health insurance
• Paid jury duty
• Paid time off
• Vision insurance

Medical Specialty

• Home Health

Schedule

• Monday to Friday

Ability To Commute/relocate

• Pueblo, CO 81008: Reliably commute or plan to relocate before starting work (Required)

Experience

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person