Intake Coordinator

FloMed Infusion; Naples (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

FloMed Infusion in Naples, FL is seeking a Full-Time Intake Coordinator to manage front-desk and administrative duties in our outpatient infusion clinic. This role supports patients and medical staff by handling registrations, eligibility validation, scheduling, and EMR data entry.

The ideal candidate has medical office experience, strong communication skills, and a willingness to work with a diverse patient base. Spanish language ability is a plus, and the position offers comprehensive benefits.

Qualifications

• Medical Office experience required.
• Minimum 10 years in a medical setting preferred.
• Familiarity with medical office terminology and systems.
• Spanish language skills a plus.

Responsibilities

• Handle registration, reception, and secretarial duties for patients.
• Verify patient eligibility and clinical documentation.
• Serve as main communication hub between patients and staff.
• Enter administrative data into EMR and coordinate services.
• Answer patient questions and manage scheduling for efficiency.
• Maintain patient demographics and verify IDs/insurance.
• Coordinate benefit coverage discussions and appointment details.

Skills

Medical office experience

Bilingual Spanish

Communication skills

Customer service

Tools

EMR System

Job description

Description

FloMed Infusion is an outpatient infusion clinic offering Medical Infusions and Injections in a relaxing ambulatory environment. For more specifics on what we do and who we are, please review our website https://flomedinfusion.com/

Description

FloMed Infusion is an outpatient infusion clinic offering Medical Infusions and Injections in a relaxing ambulatory environment. For more specifics on what we do and who we are, please review our website https://flomedinfusion.com/

We are a Florida-based company with plans for rapid expansion across the state of New Jersey. We currently have 11 offices open in Florida and 4 offices open in New Jersey. Significant opportunities for growth exist for the right candidate.

We are seeking a Full-Time Intake Coordinator for our Naples location.

Requirements

• Performs the registration, receptionist, and secretarial duties in the Medical Office
• Validates completeness and accuracy of patients’ eligibility and medical documentation
• Functions as the center communication source in this center, dealing directly with both patients and medical staff
• Responsible for administrative data entries into EMR system, as well as various tasks pertaining to the coordination of Medical Services
• Assist patients with questions and/or concerns
• Review schedules regularly for maximum scheduling efficiency
• Updates patient's demographic in agency's data systems. Ensures photo ID and insurance card are scanned for all patients. Ensures that all forms are signed and scanned into electronic health record Responsible for contacting patient to discuss benefit coverage, appointment details, etc.
• Communicates a dedication to serving all internal and external customers to include, but not limited to, the medical staff, physician office personnel, patients, and all hospital personnel
• Maintains high professional and ethical standards as evidenced by successful completion of core competencies, clinical competencies, and behavior standards.
• Understands that health care delivery is continually evolving, and departmental needs and goals are subject to change, responsibilities may be expanded or restricted at the discretion of management
• Medical Office Experience a Must
• 10 years of experience preferred
• Familiarity with medical office terminology and systems
• Bilingual Spanish is a plus

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance