Intake Coordinator

avenuesrecovery; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life Insurance

Employer-Paid Short-Term Disability

Employer-Paid Long-Term Disability

EAP

Job summary

Avenues Recovery Center in Indianapolis, IN is seeking an Intake Coordinator on the second shift to support admissions and coordinate scheduling, transportation, and referrals. This role works closely with admissions, utilization review, and case management to ensure smooth transitions into treatment, delivering compassionate service and clear information to clients and families.

Avenues offers a comprehensive benefits package and a supportive workplace culture designed to help staff grow while

Qualifications

• High School Diploma or GED required.
• Minimum one year experience in treatment industry preferred.
• Exceptional oral and written communication skills.
• Excellent collaborative and interpersonal skills.
• Keen judgement and acute observational skills.

Responsibilities

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions.
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment.
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission.
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan.
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment.
• Communicate program features, services, and any requested information to those interested in treatment.

Skills

Communication skills

Interpersonal skills

Team collaboration

Judgement & observation

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. With an unrivaled, evidence - based clinical program and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you!

Now Hiring an Intake Coordinator for second shift at Avenues Recovery at Indianapolis, IN!

What You\'ll Do

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions.


• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment.


• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission.


• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan.


• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment.


• Communicate program features, services, and any requested information to those interested in treatment.

What We\'re Looking For

• High School Diploma or GED required


• Minimum one year experience in treatment industry preferred


• Exceptional oral and written communication skills


• Excellent collaborative and interpersonal skills


• Keen judgement and acute observational skills

Where You\'ll Work

Townsend Recovery Detox and Drug Rehab Center is a residential facility offering drug and alcohol medical stabilization and inpatient rehabilitation services. With an unparalleled clinical program and experienced and passionate staff, each client is given the best possible chance to achieve lasting sobriety. Townsend employs doctors, nurses, nurse practitioners, therapists, group facilitators and behavioral health technicians - all of whom are 100% invested in each client and consistently deliver care in a most compassionate and dignified manner. Our facility is spacious, fresh, and inviting, and allows clients to engage in every part of their treatment under one roof. The atmosphere is one of genuine warmth, acceptance and growth, and encourages each person to shed their layers and slowly rediscover themselves - and thus begin their recovery journey.

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you\'ll be eligible for the following benefits package:

• 401K with employer match


• Medical Insurance


• Dental


• Vision


• Accident


• Critical Illness


• Hospital Indemnity


• Voluntary Short-Term Disability


• Voluntary Long -Term Disability


• Employer-Paid Life and AD&D


• LifeTime Benefit Term Insurance with Long Term Care


• Legal Coverage


• Pet Insurance


• Identity Theft Protection


• Employer-Paid Employee Assistance Program


• Flexible Spending Account (FSA) - Medical


• Dependent Care FSA (DCF)


• Eligible for HRSA STAR federal student loan repayment