Intake Coordinator

ChildStrive; Everett (WA); On-site; USD 39,000 - 43,000; Part time

Job summary

ChildStrive in Everett is seeking a part-time Intake Coordinator to join the Early Supports for Infants and Toddlers Program. You will work within the Intake Team to receive referrals, educate families, and connect clients with services through compassionate, HIPAA‑compliant processes.

You will build relationships with hospitals, therapists, and schools, maintain accurate client records in the EHR, and help inform the community about ChildStrive programs through outreach and events.

Qualifications

• 3+ years of experience in social services or early childhood.
• Fluent in English and another language; Spanish preferred.
• Proficient in Microsoft Word, Teams, Excel.
• Experience with Electronic Health Record and data entry.
• Strong written and verbal communication skills.
• HIPAA compliance and confidentiality.
• FRC training to maintain credentialing.
• Background check required.
• Excellent organizational skills and ability to prioritize tasks.
• Strong decision-making and attention to detail.

Responsibilities

• Receive and process referrals to ChildStrive programs.
• Educate prospective clients and referral sources about eligibility criteria.
• Engage families in sensitive conversations to guide them to appropriate services and resources.
• Build and maintain relationships with referral sources (hospitals, therapists, schools).
• Initiate client records and ensure accurate data entry in the EHR system.
• Participate in community events to inform the public about ChildStrive programs.

Skills

Bilingual English/Spanish

Microsoft Office Suite (Word/Teams/EXC

Electronic Health Records

Strong communication skills

HIPAA compliance

Organizational skills

Decision making

Attention to detail

Background checks

Education

Experience in social services or early childhood

AA/BS degree in related field

FRC credentialing training

Tools

Electronic Health Record systems

Job description

WORK WITH CHILDSTRIVE TO IMPROVE THE LIVES OF CHILDREN AND FAMILIES

ChildStrive began as a dream shared by a small group of parents who wanted a better future for their children with special needs. Every day, ChildStrive team members continue to grow that dream through dynamic, research-based programs that improve the lives of children and families in our community.

At ChildStrive, we believe that hiring staff that reflects our multi‑ethnic and multi‑racial clients increases resiliency, equity, and capacity in our community. We are committed to creating a welcoming workplace for all individuals and to offering opportunities for mentorship. We strongly encourage members of underrepresented groups, veterans, and multi‑lingual individuals to apply for our open positions.

We invite highly skilled, dedicated professionals to join our team of therapists, educators, nurses, counselors and administrative support. We have a current opportunity for a part‑time Intake Coordinator.

POSITION SUMMARY

Intake Coordinator

Program: Early Supports for Infants and Toddlers Program

Location: Everett

Schedule: 0.75 FTE

Salary: $25 - $27.50

The Intake Coordinator works within the Intake Team to receive and process referrals to ChildStrive programs. The Intake Coordinator educates prospective clients and referral sources about the eligibility criteria for all ChildStrive programs. Families supported through the intake process may be experiencing complex and emotional circumstances. We engage in sensitive conversations with families to guide them to appropriate services and resources.

The Intake Coordinator works with other ChildStrive program staff to build and maintain relationships with referral sources, such as hospitals, therapists and schools. This role initiates client records and ensures all data‑entry related to new referrals is complete and accurate within the electronic health record system. The Intake Coordinator may participate in community events, helping to inform the public of ChildStrive programs and to reach prospective clients.

Required Qualifications and Key Competencies

• 3+ years of experience working in a field of social services or early childhood, or an A.A./B.S. degree in a related field.
• Oral and written fluency in English and another language; Spanish is highly preferred.
• Knowledge of Microsoft Suite; experience with Word, Teams, and Excel.
• Experience with Electronic Health Record and data entry.
• Strong communication skills; speaks clearly and persuasively in positive or negative situations, including written and verbal communication.
• Follows policies and procedures; completes administrative tasks correctly and on time while utilizing HIPAA compliance.
• Completes Family Resource Coordinator (FRC) training and training hours necessary to maintain FRC credentialing.
• Completes a background check.
• The ability to organize and prioritize tasks by demonstrating accuracy and thoroughness in work.
• Uses a high level of decision‑making skills, strong attention to detail, and experience navigating complex processes to ensure all parties are aware of the next steps.

Benefits

• Competitive wages.
• Matching 403(b) contributions.
• Healthcare package.
• Paid Time Off.
• Continuing education.
• Professional Development.
• Flexible schedule.

ChildStrive participates in the E‑Verify program and is an equal opportunity employer.

EEOC/AA – All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, religion or natural origin, creed, marital status, age, Vietnam era or other veterans’ status, or mental or physical handicap.