Intake & Case Management Coordinator (Aging Services)

Socket.dev; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Generous time off

Medical insurance

Dental insurance

Vision insurance

Retirement match

Transit benefits

Flexible Spending Account

Life insurance

Public Loan Forgiveness

Training programs

Job summary

Catholic Charities Brooklyn and Queens seeks an Intake Coordinator to review Case Management services and screen older adult callers for eligibility. You will initiate intake in the NYC Aging database after obtaining consent and communicate services to community callers.

Responsibilities include intake assessments, maintaining resource books, information on entitlements, and data entry using Vive and UNIFORM systems. Travel for trainings may be required.

Qualifications

• Bachelor’s Degree in Human Services or related field.
• Proficient in Excel and Microsoft Office.
• Good verbal and written command of the English Language.
• Within 6 months learn the NYC Aging client software system for data entry.
• Bilingual preferred.
• Ability to lift up to 10lbs.
• Must be able to travel to conferences and trainings.

Responsibilities

• Perform intake activities, assess eligibility and initiate services.
• Maintain a current resource book of providers and community resources.
• Provide information on entitlements and community programs.
• Provide emergency coverage for Home Delivered Meal clients when needed.
• Maintain up-to-date case notes, waiting lists and monthly reports.
• Attend trainings and maintain required hours.
• Utilize Vive data system and screen for benefits with UNIFORM system.

Skills

English proficiency

Communication skills

Data entry

MS Office

Education

Bachelor’s Degree in Human Services or related field

Tools

Vive data system

UNIFORM system

Job description

Catholic Charities Brooklyn and Queens seeks an Intake Coordinator to review Case Management services and screen older adult callers for eligibility. You will initiate intake in the NYC Aging database after obtaining consent and communicate services to community callers.

Responsibilities include intake assessments, maintaining resource books, information on entitlements, and data entry using Vive and UNIFORM systems. Travel for trainings may be required.