Intake Behavioral Health Technician BHT Noc Shift

College Medical Center Phoenix; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

College Medical Center Phoenix seeks an Intake Behavioral Health Technician to support intake procedures, screen clients, and enter pre-admission data into the EMR. You will handle intake calls and walk-ins, monitor the intake lobby for safety, and respond quickly in crisis situations.

Responsibilities include assisting licensed staff with admissions, observing patients, and providing patient supervision while maintaining a supportive environment for growth and teamwork.

Qualifications

• High school diploma or GED required.
• Arizona Fingerprint Clearance Card required.
• BLS for Healthcare Providers certification required.
• CPI certification within 30 days of hire.

Responsibilities

• Assist licensed staff with the intake/admission process.
• Observe and monitor patients and report changes to clinical staff.
• Assist patients with activities of daily living.
• Maintain patient safety and appropriate supervision.
• Support staff with phone coverage, patient supervision, and other departmental needs.
• Remain flexible with assignments based on patient and hospital needs.

Skills

Basic computer skills

English communication skills

Patient lifting/transfer ability

Education

High School Diploma, GED, or equivalent

Arizona Fingerprint Clearance Card

BLS for Healthcare Providers

CPI certification within 30 days of hire

Job description

College Medical Center Phoenix is proud to be the newest addition to College Health Enterprises. We are dedicated to delivering the highest quality of customer service with warmth, friendliness, and organizational pride. Join a team that provides a respectful environment, flexibility, a close-knit group, and the autonomy to utilize your knowledge and experience.

Job Summary

Join our dynamic team as a Intake Behavioral Health Technician at College Medical Center Phoenix, where your expertise will make a meaningful impact every day. This position promptly answers incoming calls, demonstrates the ability to screen clients, and forwards information to the appropriate licensed personnel. Accurately enters all pre-admission screening information into the Electronic Medical Records (EMR) system as needed. Handles intake calls and walk-ins, rounds on patients in the intake lobby, bathrooms, and patio, and ensures that the intake lobby is safe at all times. Responds quickly and therapeutically in crisis and emergency situations.

Shift Schedule

Noc (Night) Shift

Job Qualifications

• High School Diploma, G.E.D., or equivalent required.
• Prior BHT experience in a psychiatric setting highly preferred.
• Valid Arizona Fingerprint Clearance Card required.
• Current BLS for Healthcare Providers certification required.
• CPI certification required within 30 days of hire.
• Basic computer and English communication skills.
• Ability to safely lift, transfer, and assist patients.

Job-Specific Duties

• Assist licensed staff with patient care and the intake/admission process.
• Observe and monitor patients and report changes to clinical staff.
• Assist patients with activities of daily living.
• Maintain patient safety and appropriate supervision.
• Support staff with phone coverage, patient supervision, and other departmental needs.
• Remain flexible with assignments based on patient and hospital needs.

If you are passionate about making a difference and seeking a supportive team environment to grow your skills, we welcome your application.

Placement in the pay range is based on multiple factors, including but not limited to relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for CMC Phoenix roles, including but not limited to shift differential and other special pay practices. The posted compensation for the position is a reasonable estimate that extends from the lowest to the highest pay that CMC Phoenix in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.