Intake Attorney: Frontline Client Intake & Assessment

Socket.dev; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan in Arizona is seeking an Intake Attorney to guide prospective clients from first contact to trusted decision, applying legal judgment to evaluate potential cases and explain next steps clearly. You will work in our Case Control Center, alongside attorneys and leadership, in a fast-paced environment where every conversation matters for client conversion.

This is not a trial role; you will not manage a caseload in court, but you will shape early client interactions and help grow a

Qualifications

• JD from an accredited law school.
• Active Bar admission in good standing.
• 1+ years experience managing a high-volume intake pipeline.
• Familiarity with Salesforce, Litify, or comparable platforms.
• Spanish language skills are a plus.

Responsibilities

• Speak directly with prospective clients who want attorney-level reassurance before signing.
• Establish credibility and trust quickly; determine if a caller becomes a client.
• Follow up on pending calls and unsigned retainers within your queue.
• Coordinate with Contact Center leadership, managing partners, and attorneys nationwide.
• Document conversations and case assessments in the intake system accurately.
• Assist in evaluating initial merits of potential personal injury cases.

Skills

High-volume intake

Client communication

Legal judgment

Spanish language

Education

Juris Doctor (JD)

Bar admission in good standing

Tools

Salesforce

Litify

Job description

Morgan & Morgan in Arizona is seeking an Intake Attorney to guide prospective clients from first contact to trusted decision, applying legal judgment to evaluate potential cases and explain next steps clearly. You will work in our Case Control Center, alongside attorneys and leadership, in a fast-paced environment where every conversation matters for client conversion.

This is not a trial role; you will not manage a caseload in court, but you will shape early client interactions and help grow a