Intake Assistant - Program Wide Intake

Lone Star Legal; Houston, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision — employer‑pa

Paid leave & holidays

Retirement plan 6%

CLE & PD

Loan repayment assistance

FSAs

Paternal & family leave

Job summary

Lone Star Legal Aid seeks an Intake Assistant for its Houston, Clute, and Nacogdoches Branch Offices. The role includes interviewing clients, preparing documents to assist attorneys, and performing essential intake tasks to support case processing.

The position requires a high school diploma and preferably some law-office experience or college credits. Bilingual Spanish and English is a plus, with strong data entry and communication skills needed to serve diverse clients.

Qualifications

• High school diploma or equivalent.
• 2 years law office related experience or 1 year college (preferred).
• Proficiency in English grammar, spelling, and mathematics.
• Data entry skills and ability to work under pressure.
• Bilingual (Spanish & English) speaking/writing skills preferred.

Responsibilities

• Interviews clients and prepares documents to assist attorneys.
• Performs clerical tasks necessary for processing files for opening and closing.
• Screens applicants for eligibility by telephone and in person.
• Conducts computer and standard legal research including title searches and prior case research.
• Files documents with courts, administrative agencies, and other tribunals.
• Schedules client appointments.
• Collects, delivers, and serves legal documents.
• Assists case handlers with biographic data collection, photocopies, and faxing documents.
• Maintains privacy and upholds professional standards.

Skills

File processing

Oral communication

Interviewing

Assessment

Problem solving

English grammar

Spelling

Mathematics

Data entry

Bilingual Spanish & English

Education

High school diploma or equivalent

2 years law office related experience or 1 year college (preferred)

Job description

Lone Star Legal Aid (LSLA) seeks an Intake Assistant - Program Wide Intake (JP# 032-2026) for its Houston, Clute, and Nacogdoches Branch Offices.

LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Summary of Responsibilities

Interviews clients, prepare documents which assist attorneys, researches law, and investigates facts. Performs case related clerical tasks necessary for processing files for opening and closing. Screens applicants for eligibility by telephone and in person. Performs computer and standard legal research including title searches, and prior case research. Files documents with courts, administrative agencies, and other tribunals. Schedules client appointments. Collects, delivers, and serves legal documents. Assists case handlers with biographic data collection, photocopies, and faxes documents. Performs other duties assigned by the Director of Intake. Assures the privacy of clients and exhibits a high degree of professional standard.

Minimum Education

High school diploma or equivalent.

2 years law office related experience or 1 year college (preferred).

Minimum Skills and Experience

Applicant must also have good file processing and oral communication skills; interviewing, assessment, and problem-solving skills; as well as proficiency in English grammar, spelling, and mathematics; data entry skills; and ability to work under pressure. Bilingual (Spanish & English) speaking/writing skills preferred.

Location: The successful applicant must have reliable transportation to travel throughout the counties served by LSLA.

Benefits

Medical, Dental & Vision — 100% Employer-Paid Options Available

Generous Paid Leave & Holidays

Retirement Plan with 6% Employer Contribution

Continuing Education (CLE) & Professional Development

Professional Development

Loan Repayment Assistance (Attorneys & Law Graduates Only)

Flexible Spending Account (FSA)

Paternal & Family Leave

Lone Star Legal Aid is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or veteran status.