Intake Assistant - Houston, TX

Lone Star Legal Aid; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lone Star Legal Aid, a nonprofit law firm, seeks an Intake Assistant for the Houston Branch Office. The role supports attorneys by interviewing clients, preparing documents, and performing legal research.

The candidate will handle intake, document filing, and scheduling while upholding client privacy and professional standards. Minimum requirements include a high school diploma, 2 years of law office experience or 1 year of college.

Qualifications

• High school diploma or equivalent.
• 2 years law office related experience or 1 year college (preferred).
• Good English grammar, spelling, and mathematics; data entry skills.

Responsibilities

• Interviews clients, prepares documents for attorneys, researches law and investigates facts.
• Performs case-related clerical tasks for processing files for opening/closing.
• Screens applicants for eligibility by telephone and in person.
• Performs computer and standard legal research including title searches and prior case research.
• Files documents with courts, administrative agencies, and other tribunals.
• Schedules client appointments; collects and serves legal documents.
• Assists case handlers with biographic data collection, photocopies, and faxes documents.
• Maintains client privacy and professional standards.

Skills

Oral communication

Data entry

Bilingual Spanish & English

Interviewing

Education

High school diploma or equivalent

2 years law office experience

1 year college (preferred)

Tools

Title searches

Job description

Lone Star Legal Aid (LSLA) seeks an Intake Assistant - Houston, TX (JP# HOU 041-2026) for its Houston Branch Office.

LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Summary of Responsibilities

Interviews clients, prepare documents which assist attorneys, researches law, and investigates facts. Performs case related clerical tasks necessary for processing files for opening and closing. Screens applicants for eligibility by telephone and in person. Performs computer and standard legal research including title searches, and prior case research. Files documents with courts, administrative agencies, and other tribunals. Schedules client appointments. Collects, delivers, and serves legal documents. Assists case handlers with biographic data collection, photocopies, and faxes documents. Performs other duties assigned by the Director of Intake. Assures the privacy of clients and exhibits a high degree of professional standard.

Requirements

Minimum Education

High school diploma or equivalent.

2 years law office related experience or 1 year college (preferred).

Minimum Skills and Experience

Applicant must also have good file processing and oral communication skills; interviewing, assessment, and problem-solving skills; as well as proficiency in English grammar, spelling, and mathematics; data entry skills; and ability to work under pressure. Bilingual (Spanish & English) speaking/writing skills preferred.

Location: Houston Office. The successful applicant must have reliable transportation to travel throughout the counties served by LSLA.

Benefits

• Medical Benefits
• Paid Leave

Lone Star Legal Aid is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or veteran status.