Intake Assistant - Program Wide Intake

Lone Star Legal Aid; Clute (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lone Star Legal Aid is hiring an Intake Assistant for multiple branch offices in the Houston, Clute, and Nacogdoches areas. The role involves interviewing clients, gathering information, and assisting attorneys with case preparation. Strong communication skills and accuracy are essential.

Applicants should have a high school diploma or equivalent, with 2 years of law-office experience or 1 year of college preferred. Bilingual Spanish & English abilities are a plus.

Qualifications

• High school diploma or equivalent is required.
• Strong English grammar, spelling, and math skills.
• Excellent oral and written communication.

Responsibilities

• Interviews clients and collects essential information.
• Prepares documents to assist attorneys and researches facts.
• Schedules and coordinates client meetings and court filings.
• Performs general clerical tasks related to opening and closing cases.
• Ensures client privacy and maintains professional standards.

Job description

Requirements

Lone Star Legal Aid (LSLA) seeks an Intake Assistant - Program Wide Intake (JP# 032-2026) for its Houston, Clute, and Nacogdoches Branch Offices.

LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Summary Of Responsibilities

Interviews clients, prepare documents which assist attorneys, researches law, and investigates facts. Performs case related clerical tasks necessary for processing files for opening and closing. Screens applicants for eligibility by telephone and in person. Performs computer and standard legal research including title searches, and prior case research. Files documents with courts, administrative agencies, and other tribunals. Schedules client appointments. Collects, delivers, and serves legal documents. Assists case handlers with biographic data collection, photocopies, and faxes documents. Performs other duties assigned by the Director of Intake. Assures the privacy of clients and exhibits a high degree of professional standard.

Requirements

Minimum Education

High school diploma or equivalent.

2 years law office related experience or 1 year college (preferred).

Minimum Skills And Experience

Applicant must also have good file processing and oral communication skills; interviewing, assessment, and problem-solving skills; as well as proficiency in English grammar, spelling, and mathematics; data entry skills; and ability to work under pressure. Bilingual (Spanish & English) speaking/writing skills preferred.

Location:

The successful applicant must have reliable transportation to travel throughout the counties served by LSLA.

Benefits

Benefits

• Medical, Dental & Vision — 100% Employer-Paid Options Available
• Generous Paid Leave & Holidays
• Retirement Plan with 6% Employer Contribution
• Continuing Education (CLE) & Professional Development
• Professional Development
• Loan Repayment Assistance (Attorneys & Law Graduates Only)
• Flexible Spending Account (FSA)
• Paternal & Family Leave

Lone Star Legal Aid is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or veteran status.