Intake Assistant

Americare; New York (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Time off

Advancement opportunities

Employee discounts

Job summary

Americare in Brooklyn, NY is seeking an Intake Assistant to deliver superior customer service to clients, verify contact information in our database, and schedule upcoming nurse home visits by contacting patients or family members.

This full-time in-office role requires a high school diploma or GED, two years of recent customer service experience or home care, receptionist experience, strong written and verbal communication, and good organizational skills.

Qualifications

• High School Diploma or GED required.
• Two years recent work experience, preferably in customer service or home care.
• Receptionist experience preferred.
• Strong verbal and written communication skills.
• Good organizational skills and ability to manage multiple tasks.

Responsibilities

• Provide superior customer service to clients and address questions/concerns.
• Verify patient contact information in the database and call patients or family to schedule nurse home visits.

Skills

Customer service

Receptionist experience

Verbal communication

Written communication

Organizational skills

Education

High School Diploma or GED

Job description

## Intake AssistantApply: Not Remote: Brooklyn, NY: Full time: Posted Yesterday: R-101044**Job Description:****The Position: Intake Assistant** The Intake Assistant is responsible for providing superior customer service to clients while addressing questions and concerns. Intake Assistant will be required to verify all patient's contact information ensuring it is correct in database along with calling patients and/or family member to set-up upcoming nurse home visits. **What we offer:*** Comprehensive benefits including medical, dental, and vision* 401K plan with company match* Supportive Management team* Robust time off including sick, vacation, personal days, cultural heritage day and your birthday off* Opportunity for advancement* Employee discount program on events, movie tickets, mobile phone plan discounts and more. **What we are looking for:*** High School Diploma or GED* Two years recent work experience, preferably in customer service or home care.* Receptionist experience* Strong verbal skills and written communication skills.* Good organizational skills.* Must have open availability to complete in office training in Brooklyn.* Salary commensurate with experienceAmericare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, sex, gender, pregnancy, religion, age, creed, marital and partnership status, national origin, ancestry, alienage, past or present physical or mental disability, genetic information, sexual orientation, gender identity, affectional preference, veteran or military status or citizenship status, or any other legally recognized protected basis under federal, state, or local law.