Intake & Assessment Coordinator

Universal Health Services; Casper (WY); On-site; USD 34,000 - 52,000; Part time

Job summary

Universal Health Services is seeking an Intake & Assessment Coordinator for PRN evening shifts. The role assesses potential patients for admission, coordinates with families and care teams, and supports admission processes under the supervision of the Director of Intake.

The candidate must hold a Wyoming RN or LCSW/LPC license, demonstrate strong communication, document assessments, and adhere to confidentiality and admission criteria while collaborating with physicians and community partners.

Qualifications

• Must be 21 years of age or older.
• Must hold Wyoming RN or LCSW/LPC license.
• Must be in good mental health and physical condition and willing to work with psychiatric patients.
• Must understand managed care criteria, hospital admission criteria and psychiatric/chemical dependency illness.

Responsibilities

• Provide liaison and referral services to community agencies.
• Communicate with outside entities such as Wyoming Medical Center and the Natrona County attorney using the 381 intake process.
• Conduct thorough assessments and document clinical presentation and disposition.
• Maintain confidentiality in accordance with professional ethics and standards.
• Maintain accurate and complete activity logs.
• Employ communication, interviewing techniques, problem solving, and crisis intervention during assessments.
• Utilize appropriate interventions in psychiatric emergencies.

Skills

Effective communication

Assessment & intake

Crisis intervention

Documentation & record keeping

Team collaboration

Education

Registered Nurse license (Wyoming)

LCSW/LPC license (Wyoming)

Job description

Responsibilities

JOB TITLE: Intake & Assessment Coordinator - PRN Evenings

POSITION SUMMARY: Assesses potential patients for admission to WBI based on established admission criteria on a scheduled basis under the supervision of the Director of Intake as follows:

• Communicates effectively with patients, families, health care team members and community providers regarding status and disposition.
• Interact and communicate with families, potential patients, community agencies and others in assessment of and service to patients in a timely manner.
• Demonstrates flexibility and willingness to try different approaches and responds well to new situations.

• Meets daily with Director of Case Management to discuss scheduled assessments.
• Conducts assessments utilizing the approved assessment forms and methodologies.
• Follows established criteria for admission or referral to other sources.
• Review of assessments of possible inpatient admissions with physician for approval prior to admission.
• Answers inquiry telephone calls scheduling appointments as established in policy and procedures.
• Makes appropriate referrals and documents all calls completely.
• Helps with follow up phone calls and quality assurance activities as necessary.
• Assists physicians with emergency evaluations.
• Arrange for coverage with supervisor when out of the office for day/week etc.
• Understands and supports the concept of Complete Quality Improvement as it relates to patient care.
• Answers telephone promptly and documents identifying information from individuals seeking assistance, admission, or information regarding Wyoming Behavioral Institute.
• Completes inquiry form and routes to the appropriate team member.
• Makes every effort to have callers schedule immediate face-to-face interview.
• Facilitates admission process.
• Familiar with all admit paperwork and requirements for admission. Follows process.
• Able to discuss all levels of care offered by Wyoming Behavioral Institute, including content of programs, approximately LOS by program, approximately cost of programs, etc.
• Works effectively with physicians, Physician's Assistant, FPNP regarding admission and in discussing admission concerns/presenting information.

• Efficiency Orientation (sets realistic goals, attention to waste, and redundancy).
• Other job duties as assigned.

DUTIES AND RESPONSIBILITIES

Essential Functions

• Provide liaison and referral services to community agencies.
• Must effectively communicate with outside entities such as Wyoming Medical Center and the Natrona County attorney through the process of using a 381 with incoming patients
• Conduct thorough assessments and document clinical presentation and disposition effectively.
• Maintain confidentiality in compliance with professional ethics according to professional, legal and facility standards.
• Maintain accurate and complete activity log.

• Effectively employ principles of communication, interviewing techniques, and problem solving and crisis intervention when performing assessments.

• Utilize appropriate interventions in psychiatric emergencies

Qualifications

KNOWLEDGE, SKILLS AND EXPERIENCES REQUIRED

• Must be twenty-one (21) years of age or older.
• Must be a registered nurse or LCSW/LPC & be licensed in the state of Wyoming
• Must be in good mental health and physical condition and willing to work with psychiatric patients.
• Must have understanding of managed care criteria, hospital admission criteria and understanding of psychiatric as well as chemical dependency illness.

• Must have knowledge of normal growth and development for the clinical population assigned to work with. (Child, Adolescent, Adult, Geriatric)

• Must have knowledge of the impact of Chemical/Alcohol Dependency on growth and development in populations assigned to work with. (Child, Adolescent, Adult, Geriatric)
• Must be able to stand, sit or walk up to six (6) hours, sit for up to two (2) hours.
• Must have effective verbal and written communication skills.
• Must be able to discern a variety of odors continuously.
• Must have the ability to handle hazardous/infectious waste on a rare basis.
• Must be able to lift patients who weigh up to one hundred (100) pounds