Intake and Transition Specialist

Acmh; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

ACMH is seeking an Intake and Transition Specialist to facilitate admissions and transitions to more independent living in Queens. You will work with the clinical team to assess needs, coordinate housing and service referrals, and ensure smooth transitions for new admissions.

The role requires strong assessment skills, experience with mental health services, and the ability to communicate with referral sources and programs to secure appropriate placements and follow-up within a week of admission.

Qualifications

• M.A. in psychology or a human service related field or a B.A. in psychology or a human service related field required.
• Significant experience in the field.
• Experience working with persons with serious and persistent mental illness.

Responsibilities

• Interprets the agency's programs, liaises with facilities and conducts in-reach.
• Reviews applications and contacts referring workers to gather documents for screenings.
• Conducts interviews, completes screening notes and presents referrals with recommendations.
• Drafts and communicates dispositions to referral sources.
• Directs referral sources to alternative housing programs if criteria are not met.
• Provides follow-up with high-risk new admissions.
• Functions as a member of the clinical team and participates in service planning.
• Provides follow-up within one week to all new admissions.
• Facilitates meetings for program transfers to ensure smooth transitions.
• Maintains waitlist of applicants for programs.
• Requests and gathers documentation needed for admission into housing.
• Facilitates referrals and tours for housing options.
• Maintains current roster of housing opportunities and disseminates vacancy memos.
• Attends in-service training; serves as Qualified Mental Health Staff Person.

Skills

Mental health experience

Education

M.A. in psychology or related field

B.A. in psychology or related field

Job description

Position: Intake and Transition Specialist

Function: Facilitates admissions and transitions to more independent living.

Reports to: Director, Intake & Transition Services

Location: Queens (Kew Gardens)

Schedule: Mondays through Fridays (9:00am-5:00pm)

Tasks

• Interprets the agency's programs, maintains liaison and conducts in-reach into facilities, including shelters, outpatient providers, case management/care coordination providers, OMH licensed Congregate Treatment Programs, acute care psychiatric inpatient units, State Psychiatric Center's community residences, transitional residences, and inpatient units.
• Reviews applications and contacts referring workers to gather documents needed to schedule screenings.
• Conducts interviews, completes screening notes and presents referrals to agency teams with recommendations in terms of appropriate and eligible admissions in accordance with agency policy.
• Draft and communicate dispositions to referral sources.
• Directs referral sources to alternative housing programs/providers if applicant does not meet housing criteria.
• Provide follow up with newly admitted clients that are determined to be high risk in apartment treatment programs.
• Functions as a member of the clinical team, participating in ongoing assessment and service planning and providing direct service to clients as needed.
• Provide follow up within one week to all new admissions.
• Facilitate meetings with programs processing internal transfers to ensure smooth transition for clients and programs.
• Maintains waitlist of applicants for programs.
• Requests and gathers all documentation needed for admission into housing.
• Facilitates referrals and tours for current residents to extended stay/permanent housing sites.
• Maintains current roster of permanent/extended stay housing opportunities and disseminates CUCS and internal vacancy memos to agency program staff.
• Attends in-service training as requested by supervisory personnel.
• Serves as "Qualified Mental Health Staff Person".
• Duties as assigned by supervisor.

Requirements

M.A. in psychology or a human service related field or a B.A. in psychology or a human service related field and significant experience in the field. Significant experience working with persons with serious and persistent mental illness.

Salary

$70,881 plus generous benefits.

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

For more information, visit our website: www.acmhnyc.org

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.